Elisa Meyer Email & Phone Number

Responsible for translating CEO’s vision to reality and leading, managing, and holding accountable the leadership team.Managed leadership team through weekly 1-1s, monthly assessments, and review of goals, milestones, and KPIsHeld CEO and leadership team accountable to KPIs and deadlinesHired leadership team of 6 based on core valuesManaged and delegated interdepartmental projects to hit deadlinesReported and forecasted annual, quarterly, monthly, and weekly financials and delivery metricsCoordinated annual & quarterly planning, including preparing and analyzing data, forcing resolutionPerformed annual staffing analysis; delivered forecast and recommendationAnalyzed ROI of services & translated to useful applicationDecisively directed crisis management in CEO absence, maintaining client relationships and minimizing impact

Grew company revenue from $1.2MM to $1.5MM. Management responsible for smooth daily operations, timely delivery, and speedy resolution of issues. Managed all team members directly or indirectlyEnsured hiring and development of top quality team members Initiated implementation of EOS (Entrepreneurial Operating System) Held accountable leadership team members on processes, projects & development of new hires and departmentsCoached team leads in project management, problem solving, and conflict resolutionBuilt & implemented a “values first” hiring method using company core valuesBuilt internal and client-facing systems using no-code SAAS systems

Supported company growth from $660K to $1.2MM. Responsible for building and maintaining processes to ensure consistent delivery in tax, accounting, and sales tax for remote e-commerce businesses. Managed company in CEO’s absenceReviewed, analyzed, and selected specialized project management softwareManaged and executed software migrationDocumented, organized, and maintained all company policiesDeveloped new roles as company needs aroseAssessed, hired, and onboarded all new team members and rolesBuilt first generation hiring processes and systemsHired and managed first Account Executive to build out sales departmentImplemented automation within and across systemsSupported staff in building, streamlining, and documenting processesCoached team on project planning and management

Supported business in growing from $330K to $660K. Responsible for management of CEO email and schedule, customer service, general administration and company wide reporting and communications. Provided a proactive and friendly first point of contact for all customers and inquiriesApplied luxury customer service principles to resolve issues and maintain client relationshipsConducted sales screenings to qualify prospects and set sales appointments with ideal prospectsStandardized and improved KPI reporting in daily huddleAssisted in screening, preparation, interview, and analysis of hiresBuilt automations in and refined existing workflows in SAAS systemsBuilt and documented new processes

Grants Pass, Oregon, United States

Built a local photography company specializing in Real Estate photography. Developed and ran all functions for the company including photography and editing, a basic website, client list, marketing plan, billing and invoicing, basic bookkeeping.Worked directly with clients including negotiating rates and resolving customer service issuesMarketed directly to Realtors and established recurring client baseImplemented outsourced editing to leverage time and increase revenuePerformed basic bookkeeping for the business

Grants Pass, Or

Worked independently and collaborated with a team of writers to develop courses, blog posts, product descriptions, B2B training plans for contract bids, press releases, professional correspondence, and reference materials for staff.Researched, wrote, and developed educational courses for a number of industries including real estate, lending, tax preparation, insurance, construction, and more.Created accurate, quality work while working independently to meet strict requirements and deadlines.Reviewed, peer edited, and continually updated and improved courses and original website content.Developed video scripts and presented them on camera in a conversational and easy-to-follow manner.Audited sites, classes, purchase process, and overall UX (user experience) to ensure a smooth process and identify potential problems leading to lost sales or bad user experiences.Produced quality blogs implementing SEO techniques to improve site rankings and organic growth.

Roseville, Ca

Worked independently and on teams to assist clients in buying and selling properties. Marketed services aggressively through social media, cold-calling, door knocking, open houses, networking, social events, and referrals.Advised clients on market conditions and property values, by reviewing both quantitative data (i.e. tax records) and qualitative data (condition, consumer appeal).Analyzed market data to produce Comparative Market Analysis reports for clients regarding potential properties for purchase and appropriate price points.Used various methods of valuation for properties including capitalization rate, income approach, and replacement approach.Communicated and coordinated vendors including inspectors, appraisers, and lenders during sales.

Sacramento, California Area

Created personalized lesson plans to tutor students to achieve the best possible SAT and ACT scores. Worked independently as a contractor and met students at their home or the library to discuss and practice testing strategies, and to identify areas where more review was needed.Adjusted plans as necessary to meet students’ needs and assure they were prepared for testing.

Rocklin, Ca

Managed bookkeeping, payroll processing, billing and invoicing, issuing lien documents and releases, account management and financial reports. Created spreadsheets, graphs, and reports for financial analysis.Maintained communication with contractors, clients, and suppliers.Developed new paper and electronic job-tracking procedures, and implemented organizational systems.

Hamamatsu, Shizuoka, Japan

As a ALT, I planned lessons with the Japanese English teachers to help Jr. High students practice and achieve native fluency in English.

Bachelor Of Arts, Sociology & Anthropology

As a student of Sociology & Anthropology, my education primarily focused on carefully observing phenomena, asking solid questions.

Studies In, Sociology, Anthropology, Archaeology, Irish History

Courses in Sociology, Politics, and Archaeology.