• Update and schedule all reports related to graduation using Informer data analytics program; create reports as requested to provide data to other departments throughout the university• Assist with implementation of Workday student information system by attending trainings with consultants and cleaning up data in current system• Edit academic catalog using SmartCatalog software to ensure catalog reflects curriculum changes and changes are published to university website in a timely… Show more • Update and schedule all reports related to graduation using Informer data analytics program; create reports as requested to provide data to other departments throughout the university• Assist with implementation of Workday student information system by attending trainings with consultants and cleaning up data in current system• Edit academic catalog using SmartCatalog software to ensure catalog reflects curriculum changes and changes are published to university website in a timely manner• Create new programs using Colleague student information system and build academic requirements to attach to each program• Respond to phone and email inquiries regarding registration, graduation, curriculum and other general questions• Continue to complete over 1,500 graduation audits each year, print diplomas, create commencement program, and add waivers, substitution and outside course credit to students’ program evaluations Show less

• Utilized Informer reports to identify potential graduates and notify them to submit graduation application to Registrar’s office• Performed academic audits for approximately 1,200 May graduates and 300-400 September and January graduates to ensure all degree requirements were completed prior to commencement date; advised students with outstanding requirements about their options for fulfilling remaining degree requirements• Prepared commencement program and student line-up cards for… Show more • Utilized Informer reports to identify potential graduates and notify them to submit graduation application to Registrar’s office• Performed academic audits for approximately 1,200 May graduates and 300-400 September and January graduates to ensure all degree requirements were completed prior to commencement date; advised students with outstanding requirements about their options for fulfilling remaining degree requirements• Prepared commencement program and student line-up cards for commencement ceremony; produced final graduation list after each degree conferral date to be distributed to faculty members and Board of Trustees• Printed diplomas for approximately 400 January graduates, 300 September graduates, 1,200 May graduates, and 450 law graduates; proof diplomas to ensure all names, degrees, and honors designations are correct• Kept student programs accurate and up to date by processing approximately 1,600 major changes, 1,700 waivers and substitutions per year, and applying outside course credit to approximately 300 student records per year Show less

• Assisted approximately 7,000 enrolled graduate and undergraduate students by answering general registration questions via phone, email, and the office’s front service window• Processed approximately 8,000 transcript requests per calendar year using National Student Clearinghouse transcript services website• Utilized Ellucian Colleague and Image Now software to maintain confidential student records in compliance with FERPA student privacy laws• Processed student registrations… Show more • Assisted approximately 7,000 enrolled graduate and undergraduate students by answering general registration questions via phone, email, and the office’s front service window• Processed approximately 8,000 transcript requests per calendar year using National Student Clearinghouse transcript services website• Utilized Ellucian Colleague and Image Now software to maintain confidential student records in compliance with FERPA student privacy laws• Processed student registrations, grade changes, enrollment verification requests, and degree verification requests Show less

• Mailed out bills and refund checks to students• Added late fees to students’ accounts when payment was not made on time• Assisted supervisor in preparing auditors reports for the end of the fiscal year• Updated office procedures and timelines as needed

• Assisted supervisor in teaching a career development class for junior students• Met with students to assist them in creating and updating resumes and cover letters• Critiqued resumes and cover letters for all students enrolled in the college's first year career development course• Posted available jobs and internships on Falcon Recruiter, Fisher College’s Career Services Online (CSO) database• Worked on an alumni outreach project to track the careers recent graduates ended up… Show more • Assisted supervisor in teaching a career development class for junior students• Met with students to assist them in creating and updating resumes and cover letters• Critiqued resumes and cover letters for all students enrolled in the college's first year career development course• Posted available jobs and internships on Falcon Recruiter, Fisher College’s Career Services Online (CSO) database• Worked on an alumni outreach project to track the careers recent graduates ended up in Show less

As a student worker at Umass Dining, my main responsibility was to prepare and serve food to fellow students in a high volume dining hall. I also worked with other student employees and guest chefs to plan and put on special events for students.