Eliska Svobodova (Roz. Rudá) Email & Phone Number

Prague, Czechia

Prague, Czechia

Prague, Czechia

Prague, The Capital, Czech Republic

- Owner of the Sales Processes (Deal reviews, Forecasting, Sales Commissions for Mobile Business Partners)- Owner of the CRM Process in Salesforce (designed and adopted Salesforce)- Responsible for revenue/KPI reporting (Power BI) - this includes working both externally with Partners as well as internally with legal, BI, account management and developer teams to ensure reporting elements are correctly referenced in the agreement, implemented and collected.- from 2020/Q2 take care of European Carrier Accounts as Custommer Success Manager- Support Sales VP, Sales and Customer Success with data insights required to appropriately access opportunities. Reports for the executive team.

Prague, The Capital, Czech Republic

- Lead Operations team (6 persons). Train and supervise new employees, work with HR to recruit a new staff. - Coordinate project management office activities through various countries (10+), teams and departments (legal, finance, quality assurance, procurement). - Revise and approve IBM SW Services contracts and proposals.- Prepare and interpret reports for management. - Plan and maintain work procedures and systems. Adopt new requirements/tools. - Communicate on different levels - from IT experts, project managers to top management and business partners´ finance departments. - Participate in students´ program as a coach.

Prague, The Capital, Czech Republic

As a Software Services Operations Specialist (firstly for the Czech Republic only, since November 2013 also for Slovakia and South East Europe as a team leader) I helped to achieve business results by: - revenue forecasting (tracking and reporting on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects – around 150 projects per year)- Ensuring that all projects are compliant with SWG processes and tools (focal point for 3 internal audits with a satisfactory result). - Supporting IBM consultants' engagements abroad (50+ engagements).- Providing Services Management support/advisory (feedback and review progress and contribution to the business)

Czech Republic

I was part of the team responsible for 1.IBM Academic Internship – my job includes: marketing of the program (recruitment events, social media, advertising), conducting job interviews, participating on the strategy, administration and day-to day communication with students, organizing the teambuilding activities.2.IBM – Czech University Competence Centers: coordination activities around competence centers so that everything runs smoothly (event planning, basic project management)

Prague

occasional part time job

methodologist of the survey EU – SILC (European Survey on Income and Living Conditions).Key accomplishments: preparing the Czech version of the questionnaire and the methodology of the survey, providing the training for the field workers (CAPI, PAPI), coding, cleaning and sorting the data

M.A., Sociology

Activities and Societies: volleyball club Masters's thesis: Item Response Theory and its Application in Sociology

Data Analysis

Intensive course (300 hours) on data analysis including SQL (MySQL, Snowflake), basics of programming (Python) and several data tools.

M.A., International Trade (Minor: Demography And Social Analysis)

Activities and Societies: Travellers's club Master thesis: The European Market Segmentation with Respect to the Post-Productive Population

Marketing

Activities and Societies: Volleyball club, Tramping club

B.A., Demography And Sociology

Merit scholarship for 2 years