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Elissa Cham is listed as Program Manager, Mentor, and Instructor @ Zschool | Facilitating Growth, Building Industry Relationships at Zschool, a company with 34 employees, based in Morristown, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Elissa Cham.
Elissa Cham previously worked as Program Manager, Mentor, and Instructor at Zschool and Customer Success Manager Lead/Trainer at Sykes Enterprises, Incorporated. Elissa Cham holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General from King College.
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With over a decade of experience in program management, customer success, and training, I am currently serving as a Program Manager and Instructor at Zschool, where I design and manage executive education programs, drive sales and marketing efforts, and build relationships with industry leaders. Previously, as a Customer Success Manager Lead/Trainer at Sykes Enterprises, I focused on client adoption, retention, and satisfaction, while developing and implementing training programs. My background includes leading customer service teams at Aerus Electrolux and merchandising at Acosta Sales & Marketing. I also have experience in administrative support and compliance from roles at Mountain Empire Community College and Healthport LLC. My expertise spans program development, team leadership, client relations, and training, with a strong commitment to enhancing organizational effectiveness and driving professional growth.
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A career timeline built from the work history available for this profile.
Remote
Developed and managed comprehensive program strategies to ensure alignment with organizational goals and client needs.Oversaw the implementation of executive education programs, including scheduling, content development, and resource allocation.Led sales and marketing efforts to attract prospective companies and executives, enhancing program visibility and.
Wise, Virginia
Managed client relationships by driving adoption, retention, and satisfaction, establishing a strategic advisor role to deliver ongoing value from products and services.Developed and nurtured clients for advocacy by collaborating on key performance indicators and helping achieve critical goals.Identified and developed upsell opportunities, advocating for.
Bristol, VA
Trained new customer service team members, ensuring they were well-prepared to deliver high-quality service.Utilized customer relationship management (CRM) software to accurately document and track customer interactions.Monitored team performance metrics, including average call length and overall call volume, to maintain efficiency.Conducted call reviews.
Greenwood, South Carolina
Implemented product placement strategies to maximize visibility and drive sales within assigned retail locations.Monitored inventory levels and ensured shelves were fully stocked, organized, and met visual merchandising standards.Built and maintained positive relationships with store management and staff to coordinate promotional displays and secure.
Big Stone Gap, VA
Managed and maintained the Alumni Database, ensuring accurate and up-to-date records.Provided clerical support to the MECC Foundation office, streamlining administrative tasks.Coordinated Board Meetings, handling logistics and ensuring smooth execution.Organized and managed fundraising events, driving engagement and successful outcomes.
Managed inbound calls, providing accurate answers to customer inquiries and concerns.Evaluated problems, provided solutions, and ensured satisfactory resolutions to customer issues.Processed orders, managed payments, and handled returns and exchanges efficiently.Sold products and services, explained features, and guided customers through.
Managed Release of Information processes while strictly adhering to HIPAA regulations.Retrieved, organized, and maintained patient charts with attention to detail.Facilitated clear and professional communication with patients, staff, administration, and doctor's offices.Thrived in a fast-paced environment, efficiently prioritizing a demanding.
Other employees you can reach at zschool.com. View company contacts for 34 employees →
Latifa Hamad
Colleague at ZschoolAlgiers, Algeria, Algeria
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Christine Skelton
Colleague at ZschoolHanahan, South Carolina, United States, United States
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Lora (Lola) Moore
Colleague at ZschoolSan Diego, California, United States, United States
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Kirsten Isaac
Colleague at ZschoolMontgomery, Alabama, United States, United States
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Janiece Harris
Colleague at ZschoolChico, California, United States, United States
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Ilene Zeiger
Colleague at ZschoolDanville, California, United States, United States
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Azel Grace Almoros
Colleague at ZschoolNew York, New York, United States, United States
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Dr. Sarit L.
Colleague at ZschoolWellington, Florida, United States, United States
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Rannie Lising
Colleague at ZschoolAnchorage, Alaska, United States, United States
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Alexus Christie
Colleague at ZschoolSparks, Nevada, United States, United States
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Elissa Cham works for Zschool.
Elissa Cham is listed as Program Manager, Mentor, and Instructor @ Zschool | Facilitating Growth, Building Industry Relationships at Zschool.
Elissa Cham is based in Morristown, Tennessee, United States while working with Zschool.
Elissa Cham has worked for Zschool, Sykes Enterprises, Incorporated, Aerus Electorlux, Acosta Sales & Marketing, and Mountain Empire Community College.
Elissa Cham's colleagues at Zschool include Latifa Hamad, Christine Skelton, Lora (Lola) Moore, Kirsten Isaac, and Janiece Harris.
You can use AeroLeads to view verified contact signals for Elissa Cham at Zschool, including work email, phone, and LinkedIn data when available.
Elissa Cham holds Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General from King College.
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