Responsible for recruiting, selection and hiring. Employee benefits, training and development. Effectively internal communication, policy development, procedures and rules por employees. Performance reviews and 360. Employee recognition. Career development as well as maintaining employee satisfaction. Public relations.

Keep the accounting processes of the company up to ensure accurate financial reporting and control.Accounting management Customer billing, reporting, customer debts and bank reconciliations.Review of contracts.Payroll of employees and freelance.

Coordinated the follow-up and resolution of customer complaints in Mexico, related to stock, non-stock and equipment through call center of Kodak Distributors.Responsible for planning the purchases of special equipment and non-stocks for Latin-American and Caribbean distributors. Coordinated the implementation of the external supplier’s module of SAP System. Training taken at Kodak Office in Rochester N.Y. Accomplishments:Improve work environment and developed teams through the design and teaching of the seminar: Customer Service, An Emotional-Subjective Experience.Improved of the internal supply chain process reducing the customer complaints cycle time from 60 days to 3 to 10 days.Transition to SAP without any inventory discrepancies.Trained the Planning Department for the implementation of SAP.

Performed job interviews for the new Single Use Manufacturing Department.Create job descriptions for Single Use Manufacturing Department.Provided induction training for new staff.Managed a training program for Manufacturing Supervisors and Process Engineers of Single Use Manufacturing Department about How to Interview Job Candidates.Accomplishments:Increased rate of employee retention and turnover through a thorough review of the candidates in base on Neuro-Linguistic Programming.Daily manage open requisitions and the administrative process: approval for position to sourcing, screening, coordinating interviews, follow up, offers and status reporting. Interpersonal and communication skills, the ability to handle multiple priorities, problem-solving, team-working and fulfill deadlines and targets.

Coordinated top management communications to the staff, organizing town meetings, snapshots, bulletin boards and editing the Kodice Magazine for 4,500 employees.Provided induction training for new employees.Responsible for updating policies and procedures of the Human Resources Department.Accomplishments:Designed and executed the Kodak values campaign improving communication between top management and the employees in the middle of a period of transition for the company.

Responsible for scheduling, meeting coordination, travel arrangements, mail processing, attendance and vacations schedule management and correspondence.Review of contractor invoices for payment processing.