Elizabeth Bastable Email and Phone Number

• Working closely with relevant teams across the University to ensure that prospective students receive a seamless and positive experience from initial inquiry to enrolment.• Managing prospects by tracking their progress through the path to enrolment and providing them with personalised support and guidance.

• Organising system and application access for new and existing employees• Assisting new employees (or their managers) on the employee's first day with system access• Resetting passwords and unlocking accounts for the LAN (network) and Regent/POLISY/Mainframe application• Submitting Security Request Forms on behalf of employees• Acting as a point of contact for the business in the distribution of IT information relating to outages, upgrades, instructions, and advice.• Providing training to new SSCs• Order and Distribute Laptops, Mobile phones, monitors, and other equipment.• Reconcile and Reimburses invoices. • Re-stock office supplies • Coordinating social events and adhering to WHS• Co-design team and Rep for the CEC of relocations of office 2023/2024• Treasury of Culture Club engagement group

• Coached team with Nab home and contents sales techniques. • Attended TL Huddles and communicated key notes to my team• Upskilled to assist with the sale services coordinator daily duties • Sent out weekly reminders, events, and notes to the team. • Hosted huddles and follow up on relevant actions within the team.• Upskilled from FI Sale and Services to Referral Partnership Team February 2022• Assisted claims with weather event /assessment centre outbound calls.• Upskilled from FI and Dealership to FI Sales and Services October 2021• Participated in recruitment video 2021• Completed Academy training June 2021• Sale Support Coordinator

• Manage homestay applications and Working with Children Checks for new applicants.• Maintaining and building strong relationships with stakeholders (schools, homestays, external government units and overseas agents)• Accurate and timely follow up phone calls and email correspondence • File creation and archiving of homestay and student files• General administrative support to ISS, reception cover and kitchen duty as required• Attend homestay events/ holiday programs and airport pick up as required• Arrange and complete homestay accreditations/re-accreditations as required • Case management with student changing homes.• Assist with placement calls and emails for upcoming intakes• Maintaining homestay availability and data for students changes • Higher Duties as Accommodation officer for Nominated and Regional cluster• Higher Duties as Accommodation officer for North-Easter cluster• Higher Duties as Accommodation officer for South-West cluster• Participant in the Business Excellence Award 2019 and Gold Award in 2017• ISMS/ Salesforce Project 2020/2021 – Database/System update

• Completed Certificate III in Government and III in Business• Higher Duties such as Acting Receptionist• Managed emails, telephone inquiries, visitors and prospective visitors asking to meet with the executive• Handled office equipment including copiers and fax machines• Managed databases, record management systems and paper and electronic filing systems• Worked independently and as a part of a team on daily tasks and projects• Assisted with day to day functions in the office• Maintained phone lists, organize and updated contacts of our stakeholders and schools

• Worked across South Australia as a Relief Pharmacy Assistant.• Faced up and stocked shelves.• Ensured the store was clean and presentable.• Subject matter expert on cold and flu relief products