Elizabeth Bottorff Email & Phone Number

St. Louis, MO, US

Greater St. Louis

St Louis, Missouri, United States

* Oversee employee benefits enrollments and administration* Plan and execute Open Enrollment* Serve as point of contact for inquiries from all levels of the organization* Act as the subject matter expert on all employee benefit and retirement plans* Resolve errors with file feeds and communicate with vendors* Perform audits and reporting to verify accuracy.

• Manage employee education assistance and student debt repayment program for 80,000+ employees, including executing internal promotion campaigns
• Administer 150+ benefit enrollments weekly including for new hires, qualifying life events, and Qualified National Medical Support Orders
• Plan and communicate Annual Open Enrollment for 20,000+ benefit-eligible employees
• Monitor and maintain accurate records of part-time employees' work hours to ensure adherence to the regulations outlined in the Affordable Care Act
• Mediate eligibility disputes between employees and healthcare, 401k, and disability vendors ensuring equitable outcomes and maintaining positive relationships
• Proficiently entered data into the Human Resources Information System (HRIS)

• Managed a high volume of 50+ daily phone calls on the company's COVID hotline with professionalism and efficiency.
• Offered expert counsel on company quarantine policies to both employees and management personnel
• Advised management on employee return to work policies and compensation strategies
• Facilitated comprehensive virtual and in-person training sessions for new hires

Directed a team of 12 weekly volunteers to operate a homestay location that catered to the needs of over 20 guests

Led development of internal policies and procedures, audited employee files to ensure state licensing requirements were met, and conducted hiring activities including phone interviews, reference calls, and background check