Elizabeth Dolan Email and Phone Number

Shepherd key accounts through complex sales cycles and lead team of up to six generating ~$20M annual sales for S&P 500 company providing consumable diagnostic and testing products for food, environmental, and industrial clients located throughout 150 countries.Develop and execute effective sales and marketing strategies for consumables and services related to life science and environmental business sectors. Support new employee onboarding, provide sales trainings for cross-functional teams, and ensure sales quotas are met. Proactively networked with prospective customers including lab managers, technicians, owners, and purchasing personnel. Utilize CRM to track prospective and current customers, following up at appropriate intervals to strengthen relationships.• Improve and automate processes to increase productivity, implementing auto-fill options for customers, augmenting forecasting capabilities, and accelerating digital marketing campaigns.• Continuously exceed monthly sales goals by determining target markets and producing leads, gathering requirements from customers to determine pain points, and up-selling/cross-selling solutions.• Conduct 15 to 25 cold calls each day with a goal of achieving at least four appointments.• Closed $2M+ in sales in Q1 2019 (104% of quota) and $1.9M in Q2 (129% of quota).

Skillfully sold daily office consumables as well as capital equipment such as X-ray and ultrasound systems to small-to-mid-sized doctor’s offices.Nurtured relationships with doctors, business owners, office managers, nurses, and patients to stimulate brand awareness and revenue growth. Conducted lunch and learns, facilitated requirements-gathering meetings, and delivered compelling presentations. Planned and executed strategies for key accounts, stimulating sales through cross-selling, up-selling, and add-on sales. Attended trade shows, made cold calls, and built solid book of business through referrals.• Exceeded projected margin goal by 105% and CMG goal by 113.6% in 2017.• Recognized among top four Account Executives for achievement of KPIs; executed more outbound sales call than any other Account Executive, beating doubling performance of several other representatives.

Executed new business development, advertising, and customer loyalty strategies to enhance revenue generation through sale of recruitment capabilities and advertisements in organizational bulletins.Spearheaded digital advertising, Google-certified, and SEM SEO marketing activities to engage with prospective and current customers. Established subject matter expertise while presenting service features and benefits as well as industry insights to large groups and conducting more intimate lunch and learns. Designed training manual and trained new team members on operational policies, and mentored individuals to support professional growth. Transformed issues into opportunities to demonstrate commitment to customer success. Monitored competitive landscape, consumer trends, and sales metrics, providing comprehensive reports to steer managerial decisions.• Achieved 104% of employee recruitment goal by methodically building sales pipeline.

• New Business Development Advertising• Strategic prospecting, cold calling, networking, presentations, and relationship building; implemented upselling opportunities. Monitored competition by gathering current marketplace information; generated and maintained reports. Resolved customer issues and provided recommendations to management; mentored new Sales Associates.• Exceeded monthly sales goals by executing effective sales strategies, customer relationship building, and tactical prospecting.• Performed training sessions with new team members on operational policies; designed training manual.