Greeted and listened effectively to customers and worked closely with colleagues to ensure courteous and quick service.Managed inventory from ordering through intake, ensuring the business was well-supplied at all times.Triaged daily problems that arose with equipment, personnel, supplies, and customer issues.Trained new baristas/servers on great customer service, menu item details, safety, and cleanliness rules.Addressed customers by name and learned their preferences to provide the highest level of customer service.

Provided a relaxed, clean, and pleasant dining experience for restaurant guests. Listened carefully to guests’ needs and was attentive to details.

Designed the user interface for online corporate communication and educational programs.Worked with instructional designers, writers, and video and audio editors to develop the look of projects.Created full-screen art and navigational elements for corporate training and educational courseware for medical students, bartenders, executives, etc.Developed logos and branding for online product roll-outs.Worked as graphics liaison to developers, video/audio editors, and project managers.Assisted with writing and producing newsletters and marketing materials.Tracked graphics department projects, schedules, and team members’ assignments to ensure quality results on a deadline.Mentored other designers on the creative process and direction of projects.Taught junior designers how to read courseware scripts and flowcharts.

Assisted with the writing, designing and production of Kaiser Permanente's newsletters, marketing brochures, advertisements, and booklets. Supported the Communications executives with administrative responsibilities.

Photographed sports, wildlife, annual summer events, travel themes, and historic sites on all of Cape Cod for current and future issues of Cape Cod Life Magazine.