Responsible for greeting guests and taking their orders. Also, responsible for answering phones and taking to-go orders. I am responsible for preparing, managing and reporting on financial transactions on each of my shifts.

Responsible for front desk operations including guest welcome and check-in, reservation management and transaction oversight, answering phones and meeting needs of guests, community members and callers  Greeted guests and responsible for all monetary transactions related to their stay Managed reservation requests, including online, phone and third-party systems to ensure guest needs are met Coordinate back office operations during shift, including communications and light secretarial duties During non-business hours, continued business operations for continuity of guest stay

Met hospitality needs of guests and patrons of the Third Street Grille, ensured pleasant dining experience with excellent customer service Managed upwards of 10 tables including to-go orders during a standard shift  Responsible for preparing, managing and reporting on financial transactions each shift

Met hospitality needs of guests and patrons of the bistro, ensured pleasant dining experience with excellent customer service Managed upwards of 14 tables including to-go orders during a standard shift  Responsible for preparing, managing and reporting on financial transactions each shift

Customer Service Agent | Meijer, Rockford, MI | March 2006 – March 2010 I was in charge of greeting customers and answering phones. I assisted guests with returns and cashing checks. I answered questions that guests had and when needed I would cashier.Also, signed people of for Meijer credit cards