Elizabeth Epps Email & Phone Number

Chicago, Il, Us

Valdosta, Georgia, United States

Provided administrative assistance for Legal Counsel and Judges to ensure court and their offices ran as efficiently as possible. Ensuring all orders were signed by judges and communicated to all parties involved.

Atlanta, Georgia, United States

Provided remote comprehensive Executive administrative support for the Chief Information Officer in achieving the company’s goals and objectives.▪ Communicated and optimized CIO’s utilization of time by managing complex calendars, coordination of appointments and extensive meetings for multiple time zones▪ Created, submitted Berlitz’s monthly IT Department Invoices using Chrome River and perform monthly audits ▪ Coordinated with HR recruiting team to schedule interviews for potential new hire candidates and onboarding ▪ Maintained Franchisees, Domestic and Global office Zoom account database; ordered Licenses when needed ▪ Management of confidential data and 3rd party vendors▪ Monitored and tracked tickets using Jira and various dashboards to ensure timely response▪ Took notes for three weekly meetings

Chicago, Illinois, United States

Provided Executive Assistant support for C-Suite Executives, including complexed calendar management, extensive travel coordination, meeting planning, note taking, tracking, creating, and submitting expense reports.

Chicago, Illinois, United States

Responsible for the effective and efficient day-to-day management and organization of the Chief Strategy Officer, two Executive Creative Directors and Creative Music Director (LA) activities.▪ Acted as the main point of contact, complex diary management, organized and supported high-level senior meetings and reports▪ Responded proactively to changing circumstances, adjusted plans and schedules when necessary▪ Managed and coordinated a large volume of International and Domestic travel arrangements▪ Planned and organized meetings, calls, and team events for the Strategy Team which included three Office locations▪ Coordinated travel arrangements or venue management for complex business trips and/or events that involved multiple team members or on behalf of Heads of functions only; provided advice to team members as may be needed on venues, mode of travel, entertainment and/or lodging▪ Maintained accurate records of Executives’ Corporate American `Express Cards, including collecting and retrieving receipts and other supporting documentation▪ Obtained accurate job numbers from Client Project Managers and Finance to submit CSO and ECDs time in Pulse and expense reports in Concur▪ Interacted with HR recruiting team and scheduled interviews for potential new hire candidates; assisted with relocation and Corporate Housing▪ Assisted with Ad hoc projects as assigned by Brand Director and Management Director of Facilities & Services

Chicago, Illinois, United States

Provided administrative support for the Kraft Heinz EVP, Managing Director, account team and EVP, Global Brand Marketing/Global Product and Partnership.▪ Specialized in heavy scheduling along with complex calendar management for Kraft Heinz’s team Executives included six Business Units (up to 132 team members/22 Executives) ▪ Secured and coordinated meeting space, AV/IT, Webex and catering for meetings, included monthly team meeting for up to 150 employees▪ Answered phones, managed correspondence, hosted clients, internal executives, scheduled courier service, adhered to security protocol, maintained subscriptions and maintained department files (records management)▪ Managed over $600k annually in executive and team expenses (submitted, tracked and audited multiple accounts) in Gears▪ Managed logistics related to all personnel changes including, but not limited to space management, HR transaction forms, and onboarded new hires▪ Maintained necessary technology devices and network access including mobile phones, iPads, laptops, apps, etc.▪ Coordinated material preparation for day-to-day business, including email and written correspondence, agendas, PowerPoint presentations, Excel database lists, organizational charts, etc.

Chicago, Illinois, United States

Provided primary support for the President of Global Digital Data and Analytics while providing secondary support for the EVP, Global Digital Managing Director, EVP, Global Research, SVP, Global Social Media Director, SVP, Global Digital Strategy and Analytics, and SVP Global Managing Director, Mobile Practice as well as occasional general support to staff, vendors and Clients.▪ Proactively managed and filtered calendars, schedules, and calls for the Global President and Global Digital Team. Acted as gatekeeper to help manage volume of calls and meetings. Managed priorities and redirected non-urgent matters.▪ Established relationships with key partners, clients, and vendors to best direct communications, managed meetings and requirements. Communicated effectively with all levels in all departments.▪ Coordinated domestic and international travel including airline, obtained Visas, when necessary, hotel, ground transportation, conference space, Webex or other video facilitated meeting service, technology equipment, event coordination and catering, as needed for day-to-day business logistics for cross-cultural meetings of various sizes, locations, and time zones while maintaining an extremely professional demeanor and culturally sensitive approach▪ Approved expense reports and travel requests for three business units: Global Digital, Kraft Global and the Performance Marketing Business Unit▪ Proactively solicited, created and submitted expense reports with or without receipts, converted international currency, tracked and performed monthly audits for the North American Global Digital Team▪ Set up and managed Digital Leadership Group distribution list which included maintaining current bios and headshots for all members (approximately 35-40 domestic and international members), contact lists and email group lists

Chicago, Illinois, United States

Provided temporary administrative assistance to the Director, Global Migration and Human Mobility and Russian Higher Education Initiative International Programs and one Program Officer for Non-Profit Organization.▪ Coordinated trips (domestic and international) to include site visits, conferences, and meetings for Director, Program Officer, potential Migration grantees, meeting participants and staff. Included were flights, hotels, meeting schedules, international travel documents including letters of invitation and staff meeting agenda▪ Served as Foundation-wide administrative point person for obtaining passports and visas for program staff, Board members, staff, grantees, consultants, and the President’s office▪ Coordinated video and conference calls▪ Managed expense reimbursements and tracked expenses to ensure budgetary compliance▪ Maintained and updated the Migration and Russian Higher Education Outlook contact databases for annual mass mailings and other specialized mailings▪ Maintained Migration and Russian Higher Education program files▪ Opened, sorted and distributed mail for program staff and provided appropriate follow-up action as needed▪ Produced first drafts of letters

Chicago, Illinois, United States

Responsible for invoicing, generating billing statements, benefits, accounts payable, accounts receivable, and reconciling. Oversaw all operational and administrative activities while providing administrative and project assistance to the General Manager and management team members for the Gillette North America & Canada teams.▪ Developed procedures and policies for office activities, such as reception, internal moves, various clerical functions, faxing, outgoing/incoming mail coordination, office/kitchen supplies and internal catering needs▪ Managed all employee applications, confidentially agreements and tax forms▪ Worked with vendors to order security system/passwords, projection TV, stereo system, office plants, telephones, worked with the cable and phone company technicians for installation, created company voice general message (including holiday greetings), entered employee phone extensions from the main phone line and kept passwords for each phone. Trained employees how to use phones, conference call and video equipment▪ Submitted bills for payment e, office supplies, water vendors to corporate▪ Made sure all pertinent employee forms i.e. CTA bus pass, 401K, life and health insurance forms were distributed to each employee, sent deadline email reminders and made sure each employee’s information was turned in on-time while working closely with the Human Resource Manger to make this happen who worked for partnering company. Kept copies in employee files. Maintained separate expense report files and vendor billing files▪ Worked with Property Manager for keys, building passes, fire drills and heating/cooling systems▪ Insured fire extinguisher and city business license was up to date▪ Entered time for freelancers and full-time employees, double-checked electronic time sheets and processed hours to company’s in- house payroll (every 2 weeks). Distributed employee expense and payroll checks

Accounting

Administrative Assistant And Secretarial Science, General