Support an off shore call center in human resource operationsAdministrate employee garnishments/benefits/W-2 request/I-9Process and manage off cycle payroll checks, overpayments and manage employee filing databasesDeposit checks from employees/companies for overpayments and garnishmentsOversee retiree benefit packages, employment verifications and health insurance verificationsConfirm bi-weekly and weekly payroll thru ADP payroll system/reprint paystubsUtilize queries to provide employee payroll information for outside government/private agenciesTroubleshoot any employee issues thru Siebel and PeopleSoftFunction in a project management role

Support an off shore call center in human resource operations, Administrate employee garnishments/benefits/W-2 request/I-9, Responded to inquiries questions from employees via email and/or cases; approx 20 or more a day processing cases, Process and manage off cycle payroll checks, overpayments and manage employee filing databases, Deposit checks from employees/companies for overpayments and garnishments, Oversee retiree benefit packages, employment verifications and health insurance verifications, Confirm bi-weekly and weekly payroll thru ADP payroll system/reprint paystubs, Utilize queries to provide employee payroll information for outside government/private agencies, Troubleshoot employee issues utilizing Siebel and PeopleSoft, Function in a project management role

Researching and adding 2nd Industry to customersUpdating contact information, adding to appropriate Marketing listCRM, IMIS, Excel, Internet, Hoovers, Outlook

Researching and adding 2nd Industry to customers, Updating contact information, adding to appropriate marketing list, CRM, IMIS, Excel, Internet, Hoovers, Outlook

Entered all data from forms into excel spreadsheets for different sitesReconciled data that did not validateResearched products for description; researched vendors for mergers, acquisitions, etc.Office 2007 (Word, Excel)

Clinical Data Processor/Document ControlProcess all incoming mail within 24-48 hours, Sort and prioritize Check, count, and scan all documents according to studyHandle and process 1,000 or more confidential, critical medical documents pertaining to several clinical studies

Administrative Assistant • Support to Complaint Team• Scanning, copy, create complaint file, archive, recall from archive for paralegals and attorneys• Purchase Card reconciled, travel arrangements including air, hotel, train, and limo, utilized outlook meeting planner• Created & utilized spreadsheet for aging of complaints• Requested documents from outside carriers (insurance companies) to assist paralegal for resolution• Assisted with regulatory requests and audits (SEC, NASD, NYSE, Various states Dept of Insurance agencies)• MS Office and Outlook, Excel, MDM, PowerPoint, ML ClerkRandstad/Flexcorp, Pennington, NJ Merrill Lynch Various Depts. and Positions 9/2003 - 4/2005• General Clerical Support• Copy, file, archiving, etc for the admin assistants, answer phones as needed• Process and complete many projects for the paralegals and attorneys• Run Post hire Background Checks for New Hire Dept• Special Projects for New Hire Team as needed• PeopleSoft 7.5, Siebel 7, MLSC, EIT, Microsoft Outlook • Troubleshoot Performance Management System through Email Ask HR

Support to Complaint TeamScanning, copy, create complaint file, archive, recall from archive for paralegals and attorneysPurchase Card reconciled, travel arrangements including air, hotel, train, and limo, utilized outlook meeting plannerCreated & utilized spreadsheet for aging of complaintsRequested documents from outside carriers (insurance companies) to assist paralegal for resolutionAssisted with regulatory requests and audits (SEC, NASD, NYSE, Various states Dept of Insurance agencies)MS Office and Outlook, Excel, MDM, PowerPoint, ML Clerk

Support to Complaint Team, Calendar Management for Attorneys, Meetings, Auditors, Regulatory Agencies, etc., Scanning, copy, create complaint file, archive, recall from archive for paralegals and attorneys, Purchase Card reconciled, travel arrangements including air, hotel, train, and limo, utilized outlook meeting planner, Created & utilized spreadsheet for aging of complaints, Requested documents from outside carriers (insurance companies) to assist paralegal for resolution, Assisted with regulatory requests and audits (SEC, NASD, NYSE, Various states Dept of Insurance agencies), MS Office and Outlook, Excel, MDM, PowerPoint, ML Clerk

General Clerical SupportCopy, file, archiving, etc for the admin assistants, answer phones as neededProcess and complete many projects for the paralegals and attorneysRun Post hire Background Checks for New Hire DeptSpecial Projects for New Hire Team as neededPeopleSoft 7.5, Siebel 7, MLSC, EIT, Microsoft Outlook Troubleshoot Performance Management System through Email Ask HR

General Clerical Support, Copy, file, archiving, etc for the admin assistants, answer phones as needed, Process and complete many projects for the paralegals and attorneys, Run Post hire Background Checks for New Hire Dept, Special Projects for New Hire Team as needed, PeopleSoft 7.5, Siebel 7, MLSC, EIT, Microsoft Outlook, troubleshoot Performance Management System through Email Ask HR