Elizabeth H. Email and Phone Number

• Safely operate buses along designated routes in accordance with TTC schedules and traffic regulations.• Provide excellent customer service to passengers, including assisting with boarding, fare payment, and route information.• Maintain the cleanliness and safety of the bus interior and ensure proper functioning of all equipment.• Communicate effectively with dispatchers and supervisors to report delays, incidents, and maintenance issues.• Adhere to TTC policies and procedures, including safety protocols and operational guidelines, to ensure a smooth and efficient service for passengers.• Conduct pre-trip and post-trip inspections of the bus to ensure it meets safety standards and report any defects or issues promptly.

• Accurately processed applications and transactions, ensuring compliance with regulatory requirements.• Managed Mandatory Continuing Education requirements, utilizing registrant databases for verification and information retrieval.• Maintained a high-volume database with meticulous attention to detail, contacting applicants and registrants to clarify or obtain information.• Conducted thorough verification checks on applicants and registrants, providing comprehensive guidance on educational requirements.• Achieved organizational goals through continuous learning, adherence to procedures, and proactive problem-solving, enhancing departmental efficiency and compliance.

• Coordinated and monitored processes and procedures diligently, ensuring adherence to organizational protocols.• Provided high-quality customer service in a fast-paced, client-focused environment.• Effectively handled inquiries and provided comprehensive information, guidance, and advice to prospective students regarding Real Estate courses.• Managed up to one hundred incoming calls daily with tact and courtesy, processing payments accurately and efficiently.• Operated switchboard, administered exams as Test Center Operator, and maintained service quality by following company policies and procedures.