Elizabeth Hawk Email & Phone Number

Grand Rapids, MI, US

Grand Rapids, Michigan, United States

Orlando, Florida, United States

-Provide Guests with Efficient, friendly and professional service-Utilize all Disney beverage standards, in order to assure accuracy of orders-Prepare and develop specially crafted drinks to customers-Accountable for cash drawer and bank out procedure at end of shift-Assist in training and development of newly hired employees

Cleveland, Ohio, United States

-Coordinated grant renewal process for MD/PhD lead researchers to receive continued funding-Edited research journal articles in preparation for publication for lead researcher and his research assistants/students-Applied my Adobe photoshop and Canvas software knowledge to prepare research data figures-Assisted PhD and professional investigators with.

Independence, Ohio, United States

-Efficiently answered multi-line telephone system, transferred telephone calls to appropriate persons-Assisted with HR duties for new employees; including scheduling interviews, organizing and verifying new hire data files, and compiling new hire packets-Participated in various special projects as assigned-Provided administrative support to multiple.

Orlando, Florida Area

• Oversee a staff of over 100 employees
• Monitor and manage staffing, payroll and schedules, including, overseeingof cast member attendance, performance and, when needed, administerdiscipline
• Ensuring high standards of service and resolving customer complaints
• Monitoring sales, as well as, controlling food and labor costs
• Cast member onboard orientation, training and continued development
• Collaborate with Union representatives during disciplinary proceedings

Orlando, Florida Area

• Build relationships with key partners and adapt operations to ensure a seamless guest and cast experience
• Guarantee exceptional food presentation and service
• Comply to WDP&R food preparation, food safety, and loss preventionstandards as well as adhere to applicable government health regulations
• Overseeing front of house staff and organizing daily and weekly rotes forthe staff

Chagrin Falls, OH

• Scheduled Patient visits with multiple care providers schedules
• Provided managerial support for both new and established patients
• Collected payments and worked hand in hand with insurance companies
• Managed HIPAA and OSHA regulations training and compliance
• Updated insurance information submitted predetermination of benefits andprepared claims for patients with dental insurance.

Chagrin Falls, Ohio

• Provided excellent, approachable, and fast service.
• Answered questions about menu items and made recommendations.
• Competently anticipated and addressed guests’ service needs

Columbus, Ohio

• Developed and maintained relationships with clients and vendors
• Oversaw full service catering for corporate conferences, personal partiesand sporting recruitment events
• Communicated effectively with employees, vendors and clients
• Supervised catering assistants and temps
• Held staff meetings to communicated event needs and information tocatering staff
• Worked closely with event planners to meet client expectations

Columbus, Ohio

• Contributed to the success and efficiency of catering events held in and around the Ohio State campus area.
• Analyzed budgets and identified discrepancy’s
• Organized Banquet Event Orders

Worthington, OH

• Assisted in food preparation and bread making.
• Handled the sandwich line, gathering supplies and preparing customers meals.
• Managed the cash register and front-of-house displays.

Bachelor'S Degree, Hospitality Administration/Management

Activities and Societies: Alpha Omicron Pi - Vice President of Membership Recruitment / Assistant to Vice President of Chapter Development.

Master Of Arts - Ma, Communication Management With A Concentration In Marketing Communication

Creating integrated marketing campaigns that are driven by strategic objectives, reaching clearly defined audiences, and delivering.

Certificate, Meeting And Event Planning

Event & Meeting Planning Certificate at Cuyahoga Community College Corporate College Event Planning Institute.