Engage with business and mission stakeholders to understand their objectives and appropriately translate them into specific IT strategies, programs, initiatives, and investments, while at the same time ensuring business/mission objectives are informed by the capabilities, opportunities, and threats created by technology.

Business Support Analyst—Analyzed and reported volume metrics as base for team’s day-to-day business operations—Prepared integrated profitability report to indicate profit-margin targets for customer contract renewalsAnnual Wholesale & Specialties Kick-off Meeting Coordinator—Planned 2 week-long conferences in San Diego and Atlanta for 130 people each including international participants —Developed materials and surveys to communicate internally and gather feedback before and after —Managed and coordinated logistics for participants including hotel accommodations, meals, travel, and activitiesAccount Plan Project Lead—Implemented a market segmentation study by developing a schedule and overseeing 5 “Strategic” and 21 “Tier 1” account plans from inception to completion. Interfaced with 16 people and 3 functional areas to result in approval by senior management and presentation to the vice president.—Used Microsoft Excel and MapPoint to create visualization charts to illustrate profitability and growth opportunitiesHouston Move Coordinator—Facilitate logistics and lead efforts for seamless office transition from Fairfax, VA to Houston, TX

Office of the President Website—Developed and updated the Office of the President page on Biola’s award-winning website—Biola is now known as having one of the most communicative and web-friendly Christian college presidents in the nationBudget Manager—Stabilized the department’s $1.2 million annual budget and set monthly systems in place to maintain functional balanced budget—eliminated prior year’s budget deficit within first year on the job—Report year-end projections—Prepare fiscal year proposalsUniversity Branding—Lead assistant for executing special university projects including University Plan Roll-Out, Biola on the Road, and President's Monthly Message—Prepared visual and written reports using Keynote, Pages, and the Microsoft Office Suite for presentation to administrative bodies

Directed student government as the elected chief executive officer —Hired executive staff, managed and trained 36 paid employees, and directed weekly staff meetings —Addressed campus issues in public speaking engagements to the student body and university gatherings—Interfaced with and presented to administration as a voice on behalf of the student body—Restructured the organization to incorporate a Department of Marketing and Communications—improved brand image and external communications—Developed vision statement and goals for the yearDeveloped the 2011 Senior Gift—Conceptualized, fundraised for, and oversaw the completion of the Fireplace Pavilion—a popular student gathering place in the center of campusElected Representative to Administration—Regularly represented student body to university committees including Advisors to the President’s Administrative Council, Dean's Council, CASA, Alumni Senior Gift Committee, and Opening Weekend Taskforce. Event Planning—Collaborated with campus departments including Alumni Relations, Parent Association, and University Communications and Marketing to coordinate logistics for AS Serve Day, Biola Alumni Day, Parent Weekend, Opening Weekend, and more.

—Elected representative of 250 constituents; evaluated budget proposals in collaboration with 14 senators and oversaw the student budget of $500,000+; improved interactions with students; gathered feedback/opinions from constituents.—Initiated and led 2 campus-wide community service projects with 40-50 participants each.