Elizabeth Howard Email & Phone Number

Roselle, Il, Us

Addison, Illinois

Greater Chicago Area

Libertyville, Il

Responsible for designing, developing and maintaining training curriculum for Secure Start Services department. Deliver and facilitate instruction, demonstrate effective communication, presentation, media applications and questioning skills. Test Trainees to measure progress and evaluate effectiveness of training. Identify and implement process improvements for Associates and systems. Implement standardized auditing, monitoring, coaching and tracking programs. Produced a customized training manual for SAP to Salesforce.com migration and designed and implemented a comprehensive five-day training workshop in 2014.

Libertyville, Il

Responsible for directly supervising 7 Associate Coordinators on the Secure Start team. Providing ongoing support to the entire Secure Start Associate Coordinator Team and all patient driven Secure Start Team initiatives.

Libertyville, Il

Oversaw the management of new ostomy end-users through their transition from hospital to home. Communicated solutions to patient issues and questions while providing 360 feedback to patient coordinators and clinicians on their progression.

Coordinated and facilitated workshops and training programs for volunteers from companies including Abbott Labs, HSBC, Motorola and Illinois Tool Works. Recruited and managed over 400 Junior Achievement volunteers per year while surpassing development goals from 2007 through 2010; grew volunteer involvement in Lake County by 59% over three years.