Elizabeth King Email and Phone Number

Providing strategic leadership and operational management across the Cell and Gene Therapies programme and for all aspects of the Anthony Nolan Cord Blood Collection Programme. Ensuring the provision of high quality, reliable and responsive services to achieve our clinical and research cord collection targets. Accountability for our end to end process, driving improvements and ensuring continued sustainability and efficiency, whilst also maximising our engagement at all levels with both internal and external stakeholders.

Focused on the delivery of Anthony Nolan's key strategic projects and ensuring we manage change across the entire organisation. Improving organisational efficiency and effectiveness alongside Anthony Nolan's strategic objectives, delivering high quality internal and external customer service and building a culture of continuous improvement and strong project management.

Providing overall operational leadership and management of the Anthony Nolan cord blood programme, ensuring fantastic service delivery in our cord collection centres across the UK.

Managing a growing team of administrators, I am accountable for all the administrative processes and support provided to teams across the Operations department. The team provides a fulfilment service to the department and I am responsible for the logistics, stock ordering and management. I act as PA to the department heads and sit on their managers meeting as secretary, in this capacity I also collate statistical data and reports, and assist with project management and planning. At present we are carrying out a review process within the department and I have been involved in team process reviews, commencing a customer services function, and developing the team support and administrative function.

this role involved handling requests for donor tissue typing, maintaining and updating contact information, processing medical questionnaires and assisting with the production and dispatching of information packs and testing kits. I was also accountable for maintaining patient files, filing systems and booking in deliveries.

Answering phones, meeting and greeting clients and visitors.

Maintaining office records and filing systems, dealing with incoming and outgoing deliveries and writing quotation and invoices, writing scientific reports and assisting with archiving.

This two year post involved me organising meetings, communicating with board members, compiling reports and running the office at our annual youth assembly. As a board we also planned national events for 11-26 year olds bi-annually. Prior to this post I was a representative for the South East London area to the youth assembly, this meant working closely with young people in my local area and being involved in decisions relating to youth work in my local churches. I am proud to have been able to be involved on both a local and a national level.