Responsible for the day-to-day operation of the Firm. Responsibilities include but are not limited to: Recruitment, oversight and development of professionals and staff, human relations, HR policies and practices, retention programs, technology and integration, financial management, Training and development of staff, coordination of marketing and business development, participation in development and implementing the firm’s strategic plan, support and reinforcement of firm culture.

Supervise office work flow by managing all incoming and outgoing projects within the office. Keep accurate and up to date status reports on projects for department managers and partners. Maintain accurate deadlines, both within the centralized office computer system and through documented paper trail. Coordinate with team members to prepare for and ease high volume deadlines. Ensure accurate data entry into integrated programs, setting up all new projects and clients within easily recognizable groups. Maintain bookkeeping for specified clients. Utilize and educate myself and staff on how to use the specialized computer program for full efficiency and potential. Greet customers and answer multi-line phone. Manage distribution of documents to clients, both electronically and physically. Assemble all outgoing documents i.e. letters, payroll, financial statements, and tax returns; for consistency, formatting, and presentation. Revise all outgoing communication for accurate grammar and punctuation. Assist with efficiently billing clients and maintaining collections. Positively motivate team to ensure that each staff member recognizes their importance within the company. Create and employ budget for employee entertainment through out the year and especially during high stress/ high volume times.

Manage inventory flow and keep accurate numbers. Implement new computer system for increased efficiency, reporting, and inventory tracking. Manage all POs, phones, and status of departments. Correspond with the varied branches of the company to ensure a high level of communication. Assist landscape designers as needed with document maintenance, minor IT issues, and coordination with utility location services. Manage IT support companies, company website, in-house and local advertising. Coordinate schedules with clients and staff to maintain sprinkler systems for maintenance and routine shut off and turn on services. Maintain accurate documentation of services, including the submission of backflow prevention tests to various water companies. Stay up to date with education of franchise software for WeedMan and educate staff on any updates. Manage customer service inquiries and resolve problems when applicable. Assist cashiers as necessary during busy seasons.

Maintain office work flow within the office and attached warehouse. Assist sales team at all locations (Austin, Houston, and Dallas) Accounts receivable: input all deposits within Quick books and process payments through third parties such as Fintech. Reconcile daily bank deposits, monthly bank statements and monthly credit card statements. Manage all finances for all accounts and provide reports and financial advice to company president. Accounts Payable: manage all monthly bills, payment plans with vendors according to set purchase agreements. Receive all purchase orders in Quick books and maintain an accurate inventory count. Process Payroll bi-monthly for approximately 25 employees through third party. Submit monthly sales reports to the state comptroller according to guidelines set by TABC. Create and send monthly depletion reports to breweries per requested parameters. Answer phones and maintain communication with vendors and customers. Prioritize all income and outgoing mail, ensuring that appropriate personnel are aware of any deadlines. Spearheaded the addition of human resources opportunities within the company including insurance, hiring, and termination procedures for employees. Keep accurate and up to date employee files. Manage beer festivals, company events, and create marketing materials as need for them. Stay up to date with grocery supply product submission procedures and coordinate timely release of product. Ensure that the company is TABC compliant by keeping abreast of applicable laws and regulations. Purchase office and warehouse equipment as needed. Assist in creating company purchase orders and coordinating them with breweries to ensure the purchase of seasonal and popular products. Act as liaison to visiting brewers across the world. Train and mentor additional office staff regarding procedures and ensuring accuracy for added accounts receivable positions that were added in 2012.

Swedish massage therapist specializing in pregnancy massage and sports massage. Performed all spa services including salt glows, wraps, and deep tissue massage. Oversee and order spa inventory products. Assisted front desk to check in and check out guests. Provide excellent customer services.Salon & Boutique BACCO. Louisville, KY –Salon & Spa Coordinator 2007 Managed and ordered inventory for the salon and boutique. In charge of creating window displays, a company website, and managing the flow of the boutique. Cleaned and maintained the shop. Answer the phone and made/cancel appointments. Check in and out customers for the salon and boutique. Price and add products in the computer.Officeteam. Louisville, KY –Administrative Assistant Temp; Remit payments and create bank deposits daily. Code and pay accounts payable. Answer multi-line phone, organize filing systems, assist sales and administrative teams with any needed paperwork. Manage company emails and calendars. Maintain and order office inventory. Various data entry work.