• Oversaw and managed the operations of the Rider Student Employment Program and Federal Work Study Program which employees over 800 student employees and 98 Graduate Assistants across campus• Created and supported relationships with community-based non-profit partners that employ Work Study students; administered and processed partner agreements and contracts; understood and complied with federal regulations related to Work Study and Federal Financial Aid• Managed the allocation and communication of student employment budgets across campus; met and planned with department heads to understand needs; ensured departments maintain their budget• Ensured students, faculty, and staff adhere to the employment policies set out by the state government and Rider University, oversaw all student worker and Graduate Assistant hiring and onboarding• Served as the head of the Graduate Assistant Proposal Committee that reviews and approved new Graduate Assistant positions; guided faculty and staff through the proposal process• Planned and executed annual Fall Student Employment Job Fair and National Student Employment Week, coordinated ongoing monthly student employee recognition awards and spotlights• Developed resources and facilitate trainings to support student workers’ onboarding, performance management, and ongoing professional development• Facilitated ongoing virtual and in person information sessions; held weekly drop-in hours and scheduled student appointments• Mediated conflicts as they may arise between student employees and their supervisors; served as the liaison between professional staff and student workers• Supervised team of five student assistants in their general support of the office and social media pages

• Supported the transition, integration, and development of all international students living on campus through programs such as the International Living Learning Community (LLC) and Global Roommates Program (GRP). • Assisted the design of strategies that foster relationships between international and domestic students through programming and event planning. • Assisted the planning and instruction of the International Transition Seminar for the Living Learning Community.• Sat as a committee member on the Residence Life Diversity Committee involved in collaborating and developed diversity training curriculum and professional development opportunities centered on social justice topics. • Implemented assessment initiatives and creating comprehensive reports for International Programs.• Collaborated with a group of committee members to assess data and evaluate the diversity training curriculum.• Served on the Residence Education team responsible for creating and implementing short and long term goals.

• Evaluated and created a quantitative report on RA performance evaluation data to pinpoint potential areas of growth for new and returning RAs to inform Residence Life summer and winter trainings. • Examined SkyFactor qualitative campus data through coding to learn about student opinions and experiences with living on campus, campus safety, student resources, dining services, and overall student satisfaction with the university. Presented overall findings and suggestions to the Student Engagement department.• Developed an online orientation process for new students unable to attend summer orientation days, giving these students the opportunity to connect with resources and advisors. • Supported the planning and execution of new student summer orientation.

• Assisted with the recruitment efforts for the Honors Program’s study abroad experience by developing marketing material to be used during recruitment events. • Analyzed data on student enrollment in the honors seminar by locating trends across class years and majors.• Executed a comprehensive report and presentation to the department staff and deans by suggesting methods to increase enrollment of honors courses and techniques to improve assessment practices and data collection. • Initiated a post-reflection final project for students who have returned from study abroad to provide them the opportunity to share their experience and new knowledge with the greater Rutgers community.

• Managed student application materials for study abroad programs using Terra Dotta Software, including application tracking, creation of program applications and brochures, facilitated searches and generated comprehensive reports.• Developed procedures for creating digital incoming program applications and brochures in Terra Dotta and oversaw department training. • Collected and prepared deposits for study abroad programs; received overseas transcripts; prepared credit adjustments for review and submission to registrar. • Answered general application and program questions from students; managed general inquiry email account; prepared acceptance letters for international students.• Created presentations for Pre-Departure Orientations of up to 70 students, focusing on student use of and subscription to AlertTraveler application.

• Collaborated with team to create/manage social media content for 2017 Eastern Communication Association (ECA) Convention, met all deadlines established by Chair Professor. • Researched convention panel agendas and communicated to members using multiple social media platforms. • Attended ECA convention in Boston to market panel discussions and member receptions for 700 attendees. • Managed ECA and private Twitter pages during the ECA convention.

• Provided informative power point presentations and advised students on West Chester Study Abroad programs. • Created content for the Center for International Programs’ social media accounts, including Facebook and Twitter.• Established and met goals to increase community engagement on Study Abroad social media platforms. • Attended a Global Leadership Conference.

• Updated social media accounts and promoted events across multiple platforms: Facebook, Twitter and Instagram. • Coordinated a field trip for a group of students to visit QVC Headquarters, to tour the facility and attend an informative overview of the operation and potential opportunities for communication majors.

• Attended class sessions and took comprehensive and accurate notes for students with disabilities.

• Maintained high standards of cleanliness of swimming pool.• Greeted visitors, answered pool-related questions and enforced rules.

Prepared and organized seating charts for breakfast, lunch, and dinner.• Greeted customers and answered general customer service inquiries both in-person and via phone.• Took reservations and prepared take out orders.• Assisted manager and waiters with delivering orders to tables.• Managed dining room preparation.