Elizabeth Pendleton Email & Phone Number

Asheville, NC, US

Asheville, North Carolina, United States

Develop and manage onsite guest communication plan for Biltmore, an 8,000-acre estate with more than 1.5 million visitors per year. Oversee content plan and execution of print collateral, wayfinding, interpretive, and promotional signage to increase guest satisfaction, engagement, and profitability. Lead creative team in development of on-brand, impactful.

Develop and execute marketing strategies and tactics consistent with Biltmore’s brand vision to drive revenue and meet business objectives for assigned business areas including Retail, Food & Beverage, Tours & Activities. Collaborate with business leaders and creative team to create alignment.

Asheville, NC

Responsibilities: Assist with marketing strategy development and execution for the Attraction Division, specifically Biltmore's Annual Pass Program and Group Sales/Corporate Resale Accounts. Provide strategic marketing support for Biltmore’s Events & Entertainment and Landscaping Departments. Work with clients to analyze project needs, budgets, and.

Asheville, NC

Responsibilities: Managed print, online, email, and advertising jobs for multiple internal departments within Biltmore to meet business goals. Responsible for initiating jobs, gathering client information, job scheduling and trafficking, coordinating approvals, negotiating print costs, and ensuring final delivery.Skills: Project management, internal client.

Asheville, NC

Responsibilities: Assisted the marketing communications team with copy editing, design, and administrative support. Lead copy editor and designer for the Biltmore employee newsletter.Skills: Copy editing, copy writing, and design

Asheville, NC

Responsibilities: Provided customer service and support to Outward Bound students and theirparents from course enrollment through course completion. Managed student data system.Skills: Customer Relationship Management, customer service/sales

Asheville, NC

Responsibilities: Coordinated all special events, public relations, advertising, and public speaking engagements. Managed Drug Free Workplace program as part of a government grant to help implement drug education, prevention, and testing programs in more than 100 local businesses.Skills: Marketing, advertising, public relations, public speaking, special.

Marketing Strategy Certificate

Bachelor Of Arts, Cum Laude, Communications And English