Elizabeth Spohn Email & Phone Number

-Utilized Salesforce (CMS) to provide real-time support to individuals with diabetes and other chronic conditions based on relevant health data such as blood glucose, blood pressure, heart rate, and weight changes, ensuring patients receive tailored recommendations.-Communicated with members using verbal and written methods on how to perform the proper.

Remote

-Individually managed a caseload of 20+ groups of Noom clients (1300-1500 clients total) to facilitate productive conversation about healthful lifestyle modifications through motivational interviewing, client-driven goal setting, and troubleshooting barriers to success. -Created images in Canva to pair with relevant blog-style posts to spark reflection and.

Crystal City, Virginia

• Responsible for aiding walker retention through outbound phone calls and emails to walkers from previous years to encourage repeat participation.
• Connected with local entertainment companies to coordinate in-kind donations for the March for Babies walk.
• Supported fundraising events at partner hospitals.
• Developed and distributed an email campaign to March for Babies walk participants with encouraging fundraising tips, day of walk information, and mission updates.
• Constructed takeaways for partner hospital employees to encourage walk participation and fundraising.
• Collaborate with team members during March for Babies logistics meetings.

Washington D.C. Metro Area

• Team Lead responsible for supervising a team of seven cashiers.
• Responsible for training and onboarding new store associates.
• Provided support to customers through thoughtful suggestions, product location, and size determination.
• Organize merchandise in store according to brand standards and guidelines.
• Rectified customer issues at the cash register.