Elizabeth Whittaker Email and Phone Number

• Manage Compliance program data.• Analyze and report on various trends that deviate from Compliance program.• SAI360 System Admin and Quality Admin for company policies.• Lead Compliance projects and programs.• Manage hotline incidents.

Managed the following projects for the information security program started from scratch in 2018 as part of the security governance team:• Created, implemented, and updated cybersecurity awareness training for 7,500+ employees,including content creation for campaigns.• Analyzed and reported on all emails flagged as suspicious by end user.• Coordinated all information technology and information security audits.• Lead communications with end users for information security projects and programs.• Reviewed and edited policies and drafts, ensuring project delivery timelines are met.• Collected metrics and data points to determine success rate of the cybersecurity awareness training program on a monthly basis.

• Managed large-scale projects related to identity and access management, including SSOimplementation; ensured communications were aligned, followed roadmap and project timelines.• Implemented and managed risk management program.• Oversaw communications for all information security programs.• Created engaging content for cybersecurity awareness training, including games for phishingcampaigns, a team mascot, and other strategies to leave a lasting impression on end users.• Designed and created information security SharePoint site for the organization.• Measured success of the cybersecurity awareness training program through metrics and data.

• Coordinated and managed special projects and travel for the Chief Information Officer, ChiefInformation Security Officer, VP of Infrastructure, and VP of Applications. • Provided critical feedback on organizational functions to elevate efficiency.• Created IT department website using SharePoint.• Edited all IT communications sent to the organization as the bridge from technical to end user.• Managed and planned IT fairs, large project kick-offs, and department-wide events both on-site andoff-site for department of 270.• Created and maintained accurate and timely communications, reports, and organizational charts.• Aligned department values as IT Culture Ambassador after a significant organizational change;helped shape the messaging of values to adhere to IT taglines and operating principles.• Directed and edited all new employee videos; acted as mood music DJ for all IT events.

• Supported the Chief Information Officer, VP of Community Partnerships and Advocacy, VPGovernment Relations, VP Facilities and Support Services, and Manager of Community Benefit.• Prepared all executive communications and documents, managed files and records.• Managed special events and projects, executive travel, and expense reports.• Oversaw Accounts Receivable/Accounts Payable, responsible for all check requests, purchase orders,and purchase order increases.• Scheduled and coordinated all executive meetings and appointments (full calendar management).• Ordered supplies, completed work orders, and facilities requests.

• Provided project support to owners on all levels; managed and oversaw new projects/timelines,event planner for all key VIP Events, researched and analyzed market trends for all new projects.

• Vetted, managed, and audited third party vendor inquiries and ensured they followed organizationalpolicies and procedures.• Created, implemented, collected and analyzed reports for Executive’s comp analysis.• Communicated policies with special interest groups and internal and external stakeholders.• Developed communication responses and correspondence in relation to policies and procedures.• Completed Accounts Payable for all land development and prepared checks for signature and review.• Managed and planned large scale on-site and off-site events.• Developed and implemented a streamlined records management system for third party vendors.• Analyzed and solved homeowner complaints by developing an appropriate course of action.• Continually evaluated policies to ensure they were in compliance with corporate rules/mission andprovided recommendations to reduce risk factors.• Collected and analyzed data integrity for various reports and documents.• Audited third party vendor activity to enforce compliance with regulatory and policy requirements tomitigate risk.• Performed data integrity analysis.• Coordinated finance; assisted with budget preparation.

•Assisted EVP, CEO, and office staff as needed•Set up Reno Office location accounts for main operations and managed day to day operations•Recruited Operations and Productions personnel•Prepared and edited correspondence, communications, presentations, meeting minutes•Designed and maintained databases•Managed and maintained executives schedules, appointments and travel arrangements•Arranged and coordinated meetings and in charge of all event planning•Monitored, screened, responded to, and distributed incoming communications accordingly•Answered and managed all incoming calls•Liaised with internal staff at all levels•Interacted with external clients•Reviewed operating practices and implemented efficiency improvements where necessary

Effectively and profitably managed all Columbia and Sorel Brand Closeout domestic accounts, ensuring allorders were filled and processed within Closeout guidelines using JD Edwards software systems whilemaintaining internal relations for win-win solutions to move all closeout goods along with supportingCloseout Sales Reps and Closeout Manager.

•Managed and maintained executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments.•Answered and directed calls to appropriate executives and parties, taking messages.•Greeted visitors and determined access to appropriate parties.•Oversaw all administrative policies within organization and within the office; recommending changes as appropriate.•Read and analyzed submissions, letters, agendas, memos and determined significance; routing to appropriate personnel in a timely and efficient manner.•Prepared reports, collected and analyzed information; prepared presentations.•Developed and utilized historical information; provided retrieval of information. Recorded meetingdiscussions and provided minutes.•Ensured operation of office equipment, order maintenance when necessary. Troubleshoot malfunction of office equipment.•Provided payroll processing. Answered questions regarding payroll.•Coordinated finances, assisted with budget preparation.•Trained clerical staff on office equipment, policies and procedures. •Met with special interest groups or individuals on behalf of executives.•Prepared executive responses to routine memos, letters, or correspondence.•Accounts Payable for all land development and prepared checks for signature and review.• Reno Division event planning.•Developed a records management system; maintain and recommend changes to records systemwhen appropriate.•Interacted with customers when appropriate and problem solve. Document complaints and develop anappropriate course of action. •Evaluated policies to ensure they are in compliance with corporate rules and mission.•Conducted research, collected and analyzed data to prepare reports and documents.