Elizabeth Young

Elizabeth Young Email and Phone Number

Guest Experience Manager, The Hollywood Brown Derby & Lounge @ Walt Disney World
lake buena vista, florida, united states
Elizabeth Young's Location
East Lansing, Michigan, United States, United States
Elizabeth Young's Contact Details

Elizabeth Young personal email

n/a
About Elizabeth Young

Elizabeth is an alumna of the School of Hotel Administration at Cornell University. In addition to receiving her Bachelor of Science in hotel administration, she also earned a minor in English. She continues to experience both independent and team-oriented work environments in the food and beverage business at Walt Disney World and is currently furthering her operational experience in the parks.

Elizabeth Young's Current Company Details
Walt Disney World

Walt Disney World

View
Guest Experience Manager, The Hollywood Brown Derby & Lounge
lake buena vista, florida, united states
Website:
waltdisneyworld.jobs
Employees:
23063
Elizabeth Young Work Experience Details
  • Walt Disney World
    Guest Experience Manager, Canada Pavilion, Epcot
    Walt Disney World Jul 2024 - Present
    Orlando, Florida, United States
    View
  • Walt Disney World
    Guest Experience Manager, The Hollywood Brown Derby & Lounge
    Walt Disney World Mar 2019 - Jul 2024
    Orlando, Florida Area
    View
  • Kellogg Hotel & Conference Center
    Hostess/Cashier
    Kellogg Hotel & Conference Center Jul 2018 - Jan 2019
    East Lansing, Mi
    Responsible for carrying out D.O.S.E. (Delivering Outstanding Spartan Experiences) to provide excellent guest service in roles that include reservation management, server support, room service, and cashiering
    View
  • Walt Disney World
    Guest Experience Manager, Artist Point & Territory Lounge
    Walt Disney World Jan 2017 - Aug 2017
    Disney'S Wilderness Lodge, Orlando, Florida Area
    Continued to develop valuable operational knowledge and experiences for two different styles of foodservice—Signature Dining table-service and lounge table-service. Oversaw a front-of-house team of 40 Cast Members to provide excellent guest service at one of the top-ranked Signature Dining restaurants at Walt Disney World.
    View
  • Walt Disney World
    Guest Experience Manager-Ta, The Hollywood Brown Derby, The Trolley Car Cafe, & Starring Rolls Cafe
    Walt Disney World Jul 2016 - Jan 2017
    Disney'S Hollywood Studios, Orlando, Florida Area
    Acquired valuable operational knowledge and experiences for three different styles of foodservice—Signature Dining table-service, quick-service, and Starbucks specialty beverage; oversaw a front-of-house team of over 90 Cast Members at The Brown Derby and over 70 Cast Members between SR and TCC to provide excellent Guest service within the Four Keys framework; collaborated with a team of six FOH leaders and four back-of-house leaders to maintain consistent leadership and achieve a 69% six-month Staff Experience PLEX rating as of December 2016, the second highest score for DHS F&B; mentored two coordinators through formal and informal meetings to guide them through their current roles as hourly leaders and discuss future career-planning with the Company.
    View
  • Walt Disney World
    Guest Experience Manager-Ta, The Crystal Palace
    Walt Disney World Dec 2015 - Jun 2016
    Magic Kingdom Park, Orlando, Florida Area
    Managed and directed a front-of-house team of over 170 Cast Members to provide excellent Guest service at the busiest table-service restaurant at Walt Disney World Parks and Resorts. Collaborated and communicate with a team of six FOH leaders and four back-of-house leaders to ensure consistent leadership and high-quality product. Partnered with the Entertainment team to create magical experiences for our Guests with Winnie the Pooh, Piglet, Eeyore, and Tigger. Demonstrated the Four Keys-Safety, Courtesy, Show, and Efficiency-to both frontline Cast Members and fellow Leaders and ensured that all actions and procedures within the restaurant were conducted with the Four Keys in mind.
    View
  • Walt Disney World
    Food And Beverage Management Intern, The Crystal Palace
    Walt Disney World Jun 2015 - Dec 2015
    Magic Kingdom Park, Orlando, Florida Area
    Gained thorough operational knowledge to manage a front-of-house team of over 170 Cast Members in providing excellent Guest service at the busiest table-service restaurant at Walt Disney World Parks and Resorts. Trained and collaborated with a team of six FOH leaders and four back-of-house leaders to ensure consistent leadership and high-quality product. Formed partnerships with the Entertainment team to create magical experiences for our Guests with Winnie the Pooh, Piglet, Eeyore, and Tigger. Ensured that all actions and procedures within the restaurant, both at the frontline and at the leadership level, are conducted with the Four Keys in mind: Safety, Courtesy, Show, and Efficiency.
    View
  • Walt Disney World
    Housekeeping Cast Member, Disney'S All-Star Sports
    Walt Disney World Jan 2015 - May 2015
    Disney'S All-Star Resort, Orlando, Florida Area
    Ensured that All-Star Sports hotel rooms were show-ready at third-largest U.S. resort that hosts up to 18,000 Guests. Created a second-home-like atmosphere by personalizing rooms with special touches. Communicated and partnered with a diverse group of Cast Members.
    View
  • Walt Disney World
    Full-Service Food And Beverage Cast Member, Disney'S Spirit Of Aloha Dinner Show
    Walt Disney World May 2013 - Jan 2014
    Disney'S Polynesian Village Resort, Orlando, Florida Area
    Directed reservations and dining room seating process as assignor while welcoming up to 500 Guests per show. Delivered excellent Guest service in roles that included handling cash and credit, maintaining inventory, and processing dinner reservation transactions. Trained new part-time and International College Program Cast Members in seater’s responsibilities. Conducted service recovery for Guests and supported servers throughout the show. Successfully completed multiple training courses through the Disney University including Food and Beverage Core and Basic Food Safety
    View
  • Hotel Ezra Cornell
    Back-Of-House Function Manager
    Hotel Ezra Cornell Oct 2012 - Apr 2013
    Cornell University, Ithaca, Ny
    Created and executed breakfast menu for 100 people during HEC weekend in April 2013. Managed a team of eight sous chefs and line cooks during HEC weekend in April 2013. Collaborated with Design function manager and Front-of-House function manager to create a cohesive dining event. Collaborated with BOH team to execute menus for practice dining events throughout the year, such as Hotelie Homecoming Tailgate, Share Our Strength charity dinner, and end-of-semester breakfast event for student body.
    View
  • Ncg Eastwood Cinemas
    Concessions/Tickets
    Ncg Eastwood Cinemas May 2010 - Jan 2013
    Lansing, Michigan
    Fulfilled customers' snack, drink, and ticket orders. Maintained concessions inventory. Worked with other workers to maintain a clean concessions stand. Cleaned and maintained theaters and bathrooms. Manned the ticket booths to allow customers into the theaters.
  • Midland Country Club
    Food And Beverage Intern
    Midland Country Club May 2012 - Aug 2012
    Midland, Michigan
    Trained and worked as a front-of-house manager of the country club's restaurant. Responsibilities included the following tasks: assigning servers to tables; overseeing servers to ensure that they provided excellent service; interacting with members about their dining experiences; providing service recovery to dissatisfied members, filling out closing reports with an emphasis on dinner service; assisting servers with their tasks to facilitate service. Also spent a day working in each of the following departments: golf shop, kitchen, housekeeping, and front desk. Learned about the responsibilities for each department and acquired a basic understanding of each department's role in the country club.
    View
  • The Statler Hotel
    Banquet Server
    The Statler Hotel Sep 2011 - May 2012
    The Statler Hotel, Cornell University, Ithaca, Ny
    Conducted set-up procedures for conferences, weddings, and other events. Provided food service to guests in a buffet setting and a served-meal setting. Partnered with other servers to break down and reset rooms for other events.
  • Hotel Ezra Cornell
    Sous Chef
    Hotel Ezra Cornell Dec 2011 - Apr 2012
    Cornell University, Ithaca, Ny
    Assisted BOH function manager to prepare food for student volunteers participating in student-run conference; worked with BOH function manager to organize a team of five line cooks and several volunteers for employee dining events.
    View
  • Neogen Corporation
    File Clerk
    Neogen Corporation Jun 2011 - Aug 2011
    Worked on summer-long project to organize two merging companies' files into one database. Project included prepping files, scanning files, and entering files into the computer system.
    View

Elizabeth Young Skills

Food And Beverage Hospitality Customer Service Restaurants Food Menu Development Cooking Data Entry Banquets Wine Time Management Microsoft Excel Microsoft Office Microsoft Word Sales Process Public Speaking Leadership Event Planning Proofreading Editing Writing Copy Editing Publications Teamwork

Elizabeth Young Education Details

Frequently Asked Questions about Elizabeth Young

What company does Elizabeth Young work for?

Elizabeth Young works for Walt Disney World

What is Elizabeth Young's role at the current company?

Elizabeth Young's current role is Guest Experience Manager, The Hollywood Brown Derby & Lounge.

What is Elizabeth Young's email address?

Elizabeth Young's email address is ey****@****gen.com

What schools did Elizabeth Young attend?

Elizabeth Young attended Cornell University, University Of Cambridge, Cornell University College Of Arts And Sciences, Haslett High School.

What are some of Elizabeth Young's interests?

Elizabeth Young has interest in Children, Environment, Education, Arts And Culture, Health.

What skills is Elizabeth Young known for?

Elizabeth Young has skills like Food And Beverage, Hospitality, Customer Service, Restaurants, Food, Menu Development, Cooking, Data Entry, Banquets, Wine, Time Management, Microsoft Excel.

Who are Elizabeth Young's colleagues?

Elizabeth Young's colleagues are Joseph Guerrero, John Crawford, Cristian Lopez, Presley Becerra, Evelyn Overbey, Caitlin Underwood, Angel Girard.

Not the Elizabeth Young you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.