Elizabeth Alsky Email & Phone Number

Los Angeles Metropolitan Area

➢ Cultivate strong relationships with municipalities, ensuring needs are identified and addressed promptly➢ Facilitate regular check-ins with clients to discuss ongoing projects, gather feedback, and address concerns➢ Coordinate with internal Building, Planning, Grants, and Public Works senior management teams to deliver streamlined services tailored to each municipality's unique requirements and implement strategic plans to enhance service delivery ➢ Stay updated on industry trends and challenges in municipal support to anticipate client needs proactively➢ Monitor contract performance, ensuring all obligations are met by all parties

➢ Provided contract services and ensure service level agreements are met➢ Ensured best practices for permit issuance, project management, and general building department operations➢ Provided excellent service and conflict resolution for customer satisfaction➢ Created engaging and positive interactions with the general public➢ Found customer-focused solutions to intricate issues via critical thinking and strong communication➢ Maintained professional and cooperative working relationships with City staff➢ Processed all documentation, plan reviews, inspection requests, code enforcement complaints, and building department fees

Laguna Beach, California, United States

➢ Successfully maintained positive, dynamic, and approachable interactions with contractors, architects, engineers, and residents as measured by glowing customer service cards collected by the City Manager’s office➢ Provided industry standards and processing guidelines regarding building, zoning, planning, fire, and code enforcement practices ➢ Maintained professional and cooperative working relationships with City staff while also ensuring plan review deadlines were achieved➢ Processed applications, fees, engineering, architectural plans, supporting documentation, Certificates of Occupancy, school fees, and permits on behalf of the building department➢ Proficient in permitting, finance, and City records software

Irvine, California

➢ Provided planning department reviews for several hundred new residential development projects on behalf of the City of Irvine with scope of work pertaining to model and production grading, model and production building, and private street grading plans➢ Developed strong project management skills to balance workload and meet deadlines in a high-volume environment➢ Directed applicants to make modifications to architectural plans through the issuance of formal correction letters ➢ Guided major residential developers toward approval while ensuring Municipal code compliance

Irvine, California

➢ Processed applications, plans, and fees for the building department, including major residential and commercial development projects for Shea Homes, Irvine Company, and Fivepoint➢ Provided excellent customer service to customers interested in department services, permit processes, and City regulations

Irvine, California

➢ Developed and implemented year-round, company-wide employee recruitment practices for twenty-six contract locations throughout California, Texas, and Colorado➢ Regularly interviewed job candidates in-person and via web cam➢ Responsible for organizational socialization including regular new-hire orientations to introduce company policy and mission while building a welcoming and approachable environment for new staff➢ Heavy scheduling of appointments on behalf of the Senior Vice President of Operations, as well as other upper-level managers

Irvine, California

➢ Catalogued personnel files and created electronic archive of active and terminated employees while maintaining strict professionalism➢ Worked with highly confidential records, such as: payroll, leave of absence notices, background check results, salary agreements, 401K and benefit documents, and resignation documentation ➢ Processed bi-monthly invoicing for the accounting department ➢ Prepared mailings for open enrollment benefit packages

Bachelor'S Degree, Psychology, 4.0

Activities and Societies: . -President of the Psychology Student Association -Psi Chi International Honors Society -Psychology Department.

Associate Of Arts - Aa, Social And Behavioral Science, 3.2