Elizabeth Dyson Email & Phone Number

New York, Ny, Us

Austin, Texas, Us

In this role, I display the strength of an exceptional leader by providing insightful direction and guidance to the orders and billing platform product team with keen focus on multi-year re-platformization for order to cash, while continuing to enable product monetization and business continuity on legacy platform, with 1.1mm invoices per month and 8B+ in revenue per year. My key achievements have been:• Successfully launched new orders and billing platform by utilizing Zuora as third-party billing system and AR Subledger, integrating with Vertex, SalesForce CPQ, Workday Financial and home grown systems. • Led investments into legacy invoicing systems, resulting in increasing Indeed’s volumes by ~250% in one year prior to completion of re-platformization. • Implemented new accounting behaviors, resulting in reducing $4M+ per year of manual accounting adjustments while partnering with technical accounting stakeholders. • Led customer research into enterprise sized company billing, resulting in the funding of a cross functional team dedicated to solving unique enterprise pain points. • Direct management of 7 various leveled product managers, guiding the work of 70+ people in cross functional agile teams, via product strategic planning, OKR definition, prioritization and phased approach to execution

Austin, Texas, Us

Austin, Texas, Us

Austin, Texas, Us

Led the strategy and development of the Global Billing Experience by defining how billing products fit into the current market, outlining how the product initiatives will achieve business goals, and providing a voice for the customers and their needs.Selected Achievements:• Drove 2020 Objective and Key Result (OKR) definition for the Global Billing & Payments organization• Gathered input from stakeholders, both internal and external, to assist in initiative prioritization• Drove the effort to standardize financial terminology across internal stakeholders (specifically the Revenue Systems Organization) and instill the importance of utilizing industry standard terms• Was brought in to the Revenue Systems Organization's 6 week long workshop as the billing Subject Matter Expert (SME), to provide expertise and insights in to the complete order to cash lifecycle, collections processes and competitive insights

Austin, Texas, Us

Seattle, Wa, Us

Led the development of financial products on a global scale for all of Expedia's lines of business, establishing relationships with stakeholders across the company, and collaborating with both business and technology to implement the roadmaps in agile and waterfall methodologies. Selected Achievements:• Mitigated a $52.9 M contractual risk by implementing a new product in Expedia's virtual card space• Created and developed a new product offering that generated $2.6 M in increased revenue and cost savings by providing a better user experience across 170 countries • Migrated a new payments platform that manages 40.1 M transactions a year across 300 K users • Improved customer satisfaction score for payments experience by 20% through implementation of product improvements based on findings from customer surveys

Seattle, Wa, Us

Selected Achievements:• Defined and built a long term strategic invoicing product roadmap with 5+ years out vision and led other product managers in the organization to define their roadmaps and visions• Oversaw and maintained running list of priority asks between business and technical teams in the Order to Cash space, including asks across multiple products and product managers, and helped manage trade-offs between cost/schedule and business benefits• Lead seven product managers in monthly product review with all stakeholders, along with weekly product brown bags to deep dive in to each products’ area of focus• Received a departmental “You’re Amazing” award for performance in Q3 2016

Seattle, Wa, Us

Selected Achievements:• Increased revenue in the Asia-Pacific region by $18.6 M with a new merchant invoicing product that changed the way partners do business with Expedia, making Expedia more competitive in the market place • Promotion received after performance reviews of 2014

Bellevue, Wa, Us

Drove a team of six systems engineers to improve efficiencies, implement SLAs and improve customer satisfaction.Selected Achievements:• Saved Clearwire approximately $2,000 a day in vendor fees with Savvis, by managing the project to implement a new backup and disaster recovery solution, utilizing CommVault, for our production datacenter• Improved efficiency by implementing a configuration management database (CMDB) that inventoried all business services (applications) and servers in our production environments. This CMDB linked all used modules in Service Now allowing end users to have a more efficient view of the environment• Implemented SLAs around all application hosting service requests in Service Now, as a way to improve customer relationships with transparency to work efforts• Implemented a customer satisfaction survey that resulted in an increase in customer relationship management and met SLAs, and over 9 months increased survey results from a “meets expectations” to consistently “exceeds expectations”

Bellevue, Wa, Us

As a member of the IT PMO, worked with auditors from Deloitte to implement SOX controls and best practices, and then rolled out the control processes to the rest of the IT department.

Seattle, Wa, Us

Client: Clearwire Corporation – Program ManagerAs a member of the IT PMO, worked with auditors from Deloitte to implement SOX controls and best practices, and then rolled out the control processes to the rest of the IT department. Selected Achievements:• Worked within the Program Management Organization (PMO) on a billing system implementation, and oversaw the on-boarding and off-boarding for over 250 consultants working on the implementation• Managed Sarbanes-Oxley (SOX) Compliance within the work streams on billing implementation. Audited release deliverables for each work stream for SOX compliance and risk management compliance• Created a communication plan, originally for the billing system implementation project, that is now being used as the standard practice for the entire IT department

Amsterdam, Nl

Clients: Microsoft, Qualcomm, San Diego County, BearingPoint, Inc.Performed the role of functional tester, project manager, and financial analyst at different clients across the United States. Selected Achievements:• Decreased the number of open, yet inactive projects from 2005 through 2007, from 106 to 0, by examining the project financials and beginning the close process. This increased the efficiency of the finance teams and decreased the burden on the engagement managers when quarter end ETCs and SEC 10k filings were due• Oversaw project financials for 45-60 concurrent engagements and was responsible for tracking expenses, invoicing the client, preparing Estimates to Completes (ETCs) and monitoring the open and close financial process• Accountable for the creation of all test scripts for a Microsoft Dynamics CRM pilot implementation for Qualcomm, which resulted in company-wide deployment of sales management and the CRM tool

Amsterdam, Nl

Used Siebel Software for record keeping. Trained personnel in use of Siebel.

Database input using MS Access and MS Excel

Wrote documentation and tested Siebel software

Certificate In Software Product Management

Education record

Education record

Consulting Foundations, Bearingpoint Consulting Foundations I

Green Belt Certification, Six Sigma Tools And Concepts, Econometrics

Ba, Economics, Minor Digital Arts