Elizabeth Innes Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• As a Product Sales Consultant at FreshBooks, I drive revenue growth and enhance client relationships through tailored accounting solutions for small and mid-market businesses. My key responsibilities include:
• Inbound Lead Management: Identifying opportunities within inbound leads and delivering customized solutions that streamline processes, enhance client success, and foster long-term partnerships.
• Sales Performance: Consistently exceeding sales quotas for six consecutive quarters by effectively managing leads, optimizing the Salesforce pipeline, and identifying opportunities for personalized solutions.
• Account Growth: Conducted regular account reviews to improve client processes and identify upgrade opportunities, contributing to account growth, expanding relationships, and monthly recurring revenue.
• Team Collaboration: Fostering a collaborative team environment by sharing successful sales strategies, training new team members, and providing ongoing support to maximize overall team performance.This role has allowed.

Toronto, Ontario, Canada

• As an Account Manager at FreshBooks, I focused on driving client retention and growth by delivering personalized accounting solutions. My key responsibilities included:
• Upsell Opportunities: Identifying upsell opportunities for existing clients by offering tailored solutions that enhanced their processes and fostered long-term partnerships, contributing to high client retention.
• Sales & Deal Closure: Closing high-value deals using consultative and SPIN Selling techniques, consistently exceeding sales quotas and leveraging the Salesforce pipeline to manage client relationships effectively.
• Collaboration with Marketing: Collaborating with marketing teams to refine outreach strategies and optimize lead management, ensuring alignment between sales efforts and marketing goals.In this role, I honed my ability.

Toronto, Ontario, Canada

• As a Sales Business Development Representative at FreshBooks, I drove new business acquisitions and built a robust pipeline. My key responsibilities included:
• Lead Generation & Qualification: Proactively generate and qualify leads through targeted outreach efforts, utilizing a deep understanding of FreshBooks' value proposition to engage small and medium-sized businesses.
• Client Engagement: Initiating meaningful conversations with potential clients to understand their needs, positioning FreshBooks' solutions as the ideal fit for their accounting challenges.This role allowed me to.

Toronto, Ontario, Canada

• Expert at multi-tasking and adapting during fast-paced meal services by flawlessly managing food quality, customer inquiries, conflict resolution, and POS payment processing with ease
• Skilled at networking and establishing relationships with new and existing clients resulting in repeat business and valuable word-of-mouth recommendations driving new business
• Proven sales leader, achieved by providing guests with complimentary menu suggestions to enhance their experience, supported by in-depth product knowledge, driving up the average check by 20%
• Utilized forward-thinking strategic event planning, organization, and time-management skills for over 12 years by successfully planning and executing corporate and social events for over 200 guests
• Provided leadership and guidance to new and exciting colleges by leading with positivity, creating training manuals, practicing active listening, encouraging team collaboration, and empowering individuals

Certificate, Digital Marketing, Honours

• Identified key decision-making trends by developing result-oriented target market personas and customer journey maps to best utilize the.

Business - Marketing Diploma, Marketing, Gpa 4.93/5.0

• Strategically developed research plans using internal/external research methods to identify and solve problems • Acknowledged for.