Elizabeth Hale Email and Phone Number

- Collaborated with the American Lung Association to conduct pro bono research and provide consulting services - Developed and presented a digital marketing strategy aimed at boosting social media engagement, follower growth, and awareness of fundraising events

- Ensured excellent customer experience while maximizing profitability; communicated product knowledge to customers and recommended merchandise selections based on customer needs- Initiated organization of merchandise backstock and designing jewelry displays- Managed staff while completing day end tasks to ensure proper records and employee efficiency

- Planned and facilitated the first sustainability-focused Supplier Education webinar series with guest speakers representing third-party sustainability certifications with 200+ high value suppliers invited - Managed a supplier outreach project, included all communication and updating product details, to 400+ key suppliers, resulting in an over 200% increase in SKU count and a 56% increase in revenue for the product class within the Shop Sustainably program, playing a critical role in achieving the team's strategy goals- Researched and developed evergreen supplier education resources, providing suppliers with a succinct one page overview of high-priority sustainability certifications- Onboarded and trained two new team members, including leading data trainings and sharing internal best practices for communication- Wrote an article for Wayfair's Sustainable Suppliers Series, featuring an outdoor furniture company, and how they're continuously and mindfully working to minimize their environmental impact

- Made floral arrangements, ensuring customer preferences and budget were met- Created, edited, and uploaded content to social media to connect with new and old customers- Executed successful delivery and set-up of weddings and events to fulfil client's visions