Elizabeth Randall Email & Phone Number

Rogers, Arkansas, United States

Fayetteville, Arkansas, United States

Bentonville, AR

• Liaison between field technicians and level two support.
• Responsible for troubleshooting and diagnosing hardware faults, then providing remote support across multiple platforms including: Command Line, Windows Server, UNIX, AIX, and Citrix.
• Collaborate effectively with fellow team members and other support groups.
• Assisted technicians to identify faulted hardware and meet company objectives of accurate and efficient resolutions.
• Researched pending tickets to locate lost product and save money from returns.

Springdale, AR

• Key member of the leadership team, administering all accounting functions including: Accounts Receivable, Accounts Payable, General Ledgers, Bottom Line, and Year-end Reporting.
• Created and implemented new business policies and practices supporting the new automated system.
• Responsible for HR functions, including: strategic planning, organizational development, staffing, benefits administration, performance optimization, and employee relations.
• Saved the company $20,000 by minimizing delinquent accounts.
• Assisted in the implementation and tracking of new inventory system.

Rogers, AR

• Implemented system procedures for staffing, scheduling, inventory, and training.
• Directed and coordinated staff of 6 to ensure proper functioning of operations by delegating duties and tasks to staff.
• Met company objectives by boosting sales with advertising and specials.
• Maximized resources by cutting consumption by a fourth, reducing paper waste through reusable utensils, and training staff to use cleaning product properly.
• Managed customer complaints and facilitated appropriate actions using amiable customer service and professional communication.

Bentonville, AR

• Provided administrative and business support to the Chief Associate Attorney and supported 4 other attorneys on the legal team.
• Maintained all calendars including: planning and scheduling meetings, teleconferences, travel, and expenses.
• Drafted and took transcription of dictation for legal documents and contracts.
• Managed competing priorities.
• Administered problem solving techniques to satisfy customer need.

Bachelor Of Arts - Ba, Business Administration, Management And Operations, 3.0

Associate Of Science (A.S.), Business Administration And Management, General