Elizabeth Windsor Email & Phone Number

Columbus, Ohio, United States

Baltimore, Md

As the Manager, Strategic Initiative & Business Information I am responsible for identifying, defining, and developing strategic opportunities that support the mission of Project MUSE and its executive-defined goals. I use data and analytics to identify worthwhile business opportunities and create decision support for management and executive leaders. Once an initiative is identified, I lead the project team through the requirements gathering process, develop the project plan, and foster collaboration among team members to ensure a successful, timely completion of the initiative. I also produce high-quality written reports and presentations to communicate complex information to colleagues and Project MUSE constituents. - Provide analytics support for strategic initiatives and business opportunities - Identify and assess new strategic business and revenue generation opportunities - Build and lead teams of staff work groups to define and communicate approved strategic initiatives - Assist Projects MUSE teams to optimize current systems and achieve organizational efficiency and growth - Manage a portfolio of business improvement processes, strategic initiatives, and analytics projects - Develop business case documents, requirements documents, and communication plans for strategic initiatives - Develop a business information strategy - Embed data and analytics across all Project MUSE operations

Baltimore, Md

Manage 10 internal and external production and indexing staff, and three XML conversion vendors to convert, index, and launch 2,000 scholarly journal issues and 6,000 ebooks to the Project MUSE platform for more than 200 publishing partners annually. Collect and analyze customer and publisher data to make informed decisions about platform product and service enhancements and to realize production time and cost efficiencies. - Implemented production workflow efficiencies to shorten journal production times by 16% while increasing annual issue production by 13% - Designed and negotiated a new XML conversion pricing model with vendors to realize a 50% savings on conversion costs - Developed a strategy and implemented a workflow to process and launch 13,000 ebooks from 73 publishers in a three-month time frame - Recruited, contracted, virtually trained, and virtually managed 48 independent contractors to support the production process to launch the UPCC eBook program to the Project MUSE platform - Operationalized the process to estimate and complete collections for the $5 million/year UPCC ebook program - Present production efficiencies, new products and services to 100+ publishing partners at annual meetings

Washington, Dc

Managed the Platform Production and Maintenance team of three to maintain the web presence of 40+ scientific, technical, and medical (STM) journals on the ACS Web Editions Platform. Central point of contact for the launch of new journals, products, and features on the ACS Web Editions Platform. Collected, analyzed, and communicated to stakeholders user behavior data and preferences to drive UI design and product enhancements. - Conducted user testing of the ACS Chemical Neuroscience website as the design prototype for UI of the new platform - Engaged researchers and customers in persuasion, emotion, trust scanning (PET scanning) of both ACS Publications and its competitors through logo recognition, word association, and marketing evaluation exercises to determine product, marketing material, and logo design and best practices - Collected and analyzed quantitative and qualitative user data through bi-annual online surveys to determine how age, gender, geography, and discipline affect user preferences, satisfaction, online behavior, and relationship with ACS Publications - Participated in the ACS On Campus sales outreach program by conducting focus groups of student and faculty at Vanderbilt University and Emory University to determine how scientists find, manage, and share research to drive the design of new platform features - Collaborated with the Platform Analytics & Reporting group to optimize the ACS Web Editions advertising program, including the creation of guidelines, policies, and best practices for online advertising and the Google AdSense program

Washington, Dc

Managed a staff of three maintain the production schedules of 38 scientific online journals to ensure their web presence of met or exceeded expectations of editorial staff and customers. Developed user personas and protocols for website usability testing to gain a greater understanding of user behavior and enhance the online user experience. Collected requirements for projects and advised Marketing staff of appropriate resources, scheduling, and priorities needed to successfully complete online marketing initiative. - Developed and implemented a platform maintenance request process, using a browser-based customer support system, to streamline the delivery, management, tracking, and reporting of 900+ website maintenance requests annually - Developed and maintained a SharePoint environment for the Sales & Marketing group to archive files and process documentation and communicate the status of projects - Developed and managed the process to inventory, format, and migrate more than 2,000 pages to Atypon’s Literatum ePublishing platform (CMS) - Conducted bi-annual online customer surveys to determine how age, gender, geography, and discipline affect user preferences, satisfaction, online behavior, and relationship with ACS Publications - Developed reports and communicated findings for online customer surveys, focus group, and usability testing sessions to stakeholders at ACS Division meetings and annual ACS National Meetings

Washington Dc

Served as the liaison between Marketing and Information Technology to determined appropriate resources, scheduling, and priorities needed to successfully complete online marketing initiatives. Determined appropriate navigation, interface layout, and file structure needed to support the online presence of 38 scientific, technical, and medical journals. - Presented business objectives and interface layouts to stakeholders for new online and software products - Designed, launched, and maintained journal weblogs - Created and registered audio and XML files for podcasts to introduce new products and promote meetings - Created and maintained XML files for librarian newsletters and RSS feeds - Technical Lead to implement and maintain an English to Japanese website - Designed domestic and international conference and meeting websites

Master Of Science (Ms), Data Analytics

Bachelor Of Science (B.S.), Visual Communications, Art History

Renaissance Art, Photography