Ella Sokolowska Email & Phone Number

London, England, United Kingdom

Represented the organisation at external events to extend the organisation’s reach and impact – empowering women to secure work.

London, England, United Kingdom

Built effective and positive relationships with participants by working collaboratively with them to identify and overcome potential barriers to work.Helped develop professional CVs, provided job-search support, and aided participants in preparing for job interviews.

London, United Kingdom

Brought in to deliver on a project to reduce debt. Worked with local councils to resolve issues of unpaid invoices; reduced debt from £280,000 to £43,000. The client was left with a functional debt management system.

London, United Kingdom

Analysed and reconciled supplier sales ledger statements against the company's purchase ledger and ensured accurate projected figures.

London, United Kingdom

Rescheduled tuition fees for students receiving postgraduate loans from Student Finance England and chased unpaid tuition and accommodation fees.

London, England, United Kingdom

Developed and delivered Class Systems training for new on-site and remote employees, providing guidance and overseeing their work.Prepared data for reports, data returns, and audits, answered queries and represented the enrolments department in meetings.Key Projects:● International Foundation Programme, University of East London: Co-negotiated entry requirements and application process, and trained staff on Tier4 visa procedures.● Bildungsurlaub Certification: Secured certification to attract German students, with approval and budget from the principal.

London, United Kingdom

Enrolled and invoiced students, ensured visa compliance, handled payments and refunds, and resolved customer queries. Trained interns in Class Systems software and assisted the sales team with research and proofreading.Key Projects:● Refund Procedure: Created a new refund process and database query to expedite refunds.● Improved Enrolment Process: Streamlined enrolment by updating materials, standardising communications, and linking templates to the database – improving customer satisfaction and earning recognition for excellent progress.

Tailored training programmes and teaching to meet individual needs – balancing constructive criticism with motivational praise.Introduced Training Seminars to enhance student autonomy and self-learning, and improve teachers’ digital skills and awareness of learning technologies.