Ella O’Reilly Email & Phone Number

The first point of contact for all new enquiries entering the business, dealing with on average 40 clients a day, allocating solicitors to clients and remaining professional and empathetic in difficult situations.Meeting deadlines and developing excellent data entry skills, keeping a natural style of communication and problem solving quickly for our clients, making sure their needs and more are met. Working on multiple projects and clients simultaneously on different IT systems, dealing with complaints well and developing my customer service skills and learning to prioritising an ever-changing workload.

Kent, England, United Kingdom

Creating short form video content on Tik Tok, sharing my lifestyle, fashion, beauty and travel.I have worked with some exceptional brands including GHD, Glow For It and Bondi Sands to create natural, engaging content that also translates into sales for the brands. Gained over 35,000 followers and I am eager to continue this to develop a larger community as I thoroughly enjoy being creative and having an outlet to create engaging content and document my life.

Working with legal professionals and solicitors to order conveyancing searches and deal with an average of 70 queries a day to ensure every interaction is positive and issues are resolved quickly. Promoted to Tier 2 Team Leader, delegating tasks to my team of 16 and ensuring a balanced and fair work load was kept, analysing team data, presenting team meetings, and organising training for my team.A member of the Morale team organising team activities, making advertising posters for charity events, hosting holiday celebrations and sharing the office’s projects on the company’s social media channels.

Chatham, Kent, United Kingdom

Kent

Kent

Level 3 Diploma, Fashion Business

Activities and Societies: Course included visual merchandising, styling, communications and marketing, business and retail.

Gcse, Gcse, A**-C