Ella Smith Email and Phone Number

• Demonstrate effective public speaking skills to educate tour groups of 1-35 prospective students on admissions, academics, and student life at the University of Arizona contributing directly to the largest admitted class in school history.• Volunteer at large admissions related events / facilitated Admitted Students Day hosting 4,000+ students.

• Develop strategies to recruit 100+ motivated first-year business students over the course of a semester.• Mentor individual cohort of 20 students to foster professional and personal development skills.

• Initiate and Implement new marketing strategies to raise student awareness and interest.

• Host, promote, and attend fundraising events in support of Service for Sight philanthropy.

• Personally mentored 20 first-year college women as they navigated the Panhellenic Recruitment process, providing education, guidance, and support. • Operated as a liaison between potential new members, Greek chapters, and the Panhellenic Council.

• Analyzed spending with key suppliers and identified potential inefficiencies totaling 8% ($3k per year) through consolidation of raw material and component part orders.• Created a set of training materials covering the use of key QuickBooks modules (ship notices/invoices/quotes/etc.).

• Utilized human-centric thinking and teamwork to construct a proposal for mitigating water consumption on campus and presented this to the head of UA Facilities Management.• Facilitated communication with community partner at Favor Celestial to schedule and discuss volunteering efforts.• Developed and presented strategies to correct and strengthen Tucson’s recycling habits as a Finalist in Republic Services’ Design Thinking Challenge.

• Assessed restaurant availability to provide customers with accurate wait times. • Coordinated the placement of both walk-in parties and reservations in communication with servers, bussers, and the kitchen.• Provided exceptional service to patrons as first and last point of customer contact.

• Ensured that customers received the highest quality product and service in a fast-paced work environment.• Built lasting connections with customers which encouraged their returning business.• Educated customers on expansive, highly customizable menu to better inform their decisions and maximize customer satisfaction.