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Eleanor H. Email & Phone Number

Customer Success Manager at UpSlide
Location: London, England, United Kingdom 7 work roles 5 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager
Location
London, England, United Kingdom
Company size

Who is Eleanor H.? Overview

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Eleanor H. is listed as Customer Success Manager at UpSlide, a with 80 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Eleanor H..

Eleanor H. previously worked as Senior Business Development Representative (Enterprise Accounts) at Sano Genetics and Business Development Representative - Biotech/Pharma at Sano Genetics. Eleanor H. holds Bachelor Of Science - Bs, Biotechnology, Second Class Honors, Division I from The Hong Kong University Of Science And Technology.

Company email context

Email format at UpSlide

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UpSlide

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Profile bio

About Eleanor H.

I am a dedicated biotechnology & commercial professional with a robust academic foundation, including a Master's degree in Biotechnology & Business. My background in biotechnology has fostered seeing the great value in application of innovative tech and new therapies. My education and experience have cultivated a strong appreciation for bridging gaps between research and commercial application, enabling effective knowledge exchange.Since then, I've had experience working as a Customer Relations Manager and Sr. Business Development Representative at two distinct markets in the pharma space. At both experiences I learnt SaaS and also Business-to-Business (B2B) sales. Whether during the sale cycle or after, Account Management and Client Relations of between 20 accounts is a necessity. In addition, I also expanded my commercial acumen beyond sales and into Marketing and Strategy. This was acquired through the software product launches of new versions, and applying ABM strategies to increase lead generation. In order to foster my interest of blending Marketing to enable Sales, I took a certification course on HubSpot.Skills:-Sales Operations-Business Development-Pitching/Presenting-Negotiation-Business-to-Business (B2B)-Strategic Partnerships-Account Management-Lead GenerationI'd love to dive into more detail and chat over any of the above, so please feel free to reach me at elleharriss@yahoo.com!

Current workplace

Eleanor H.'s current company

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UpSlide
Upslide
Customer Success Manager
paris, île-de-france, france
Website
Employees
80
AeroLeads page
7 roles

Eleanor H. work experience

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Customer Success Manager

Current

London Area, United Kingdom

I'm Elle and I'm a CSM at UpSlide!Our mission at UpSlide is to help people work better. For the last 12+ years, we’ve been helping some of the most well-known companies across financial and professional services to boost productivity in Microsoft Office, whilst improving brand compliance and consistency across their corporate documents.As Microsoft Gold Partners, we bring together expertise from the tech, finance and design fields to help clients like BNP Paribas, Rothschild & Co, KPMG, Mazars and many more to streamline their processes and empower staff to focus on adding value for clients. Find out more: www.upslide.net/en/

Nov 2024 - Present

Senior Business Development Representative (Enterprise Accounts)

London, United Kingdom

-Maximized customer (pharma/biotech) satisfaction through regular nurturing and problem resolution of Enterprise Accounts - account management and customer relations.-Proposal-writing and presenting of deals worth £500k-2 million. Following the sale cycle from outbound and lead generation to proposal development.-Faciliated in several global industry conferences and roadshows to promote the technology platform and services.-Mentoring new-comers and SDR roles below, and supporting in onboarding materials and processes as well-CRM management and automation using HubSpot, also took additional courses into Sales Enablement functions.

Jul 2024 - Sep 2024

Business Development Representative - Biotech/Pharma

London, England, United Kingdom

Sano is a precision medicine healthtech company that offers an omni-channel approach in patient finding, pre-screening, at-home genetic testing and patient engagement all onto our tech platform (SaaS).- Research using market intelligence and CRM databases for accounts and prospects to identify new opportunities at the TOF- Outreach prospects via Linkedin, Email & Cold Calling. And in-person, I've been attending conferences at 8 per year.- CRM management and automation using HubSpot for outreach and lead generation- Account management of selected biotech and pharma accounts.- Collaborating with Marketing for B2B Sales and leveraging other marketing campaigns - Leading sale discovery calls with clients and working with AE's to develop pitching and also contracting and proposals.

Mar 2023 - Jul 2024

Customer Relations Manager - Saas & Support Services

Edinburgh, Scotland, United Kingdom

Acted as the main contact and manager of bioassay consultancy and bioassay software accounts. -Leading day-to-day current client contacts, whilst prospecting new potential clients (first clients of APAC region sold in Taiwan!). -Managed strategies for total account prospects (excluding academia 100+ accounts) using HubSpot for CRM and Sales Operations.-Attended conferences in both English and Mandarin (BIO-ASIA (Taiwan), BEBPA Europe (Rome) and Immunogenicity Summit (Washington DC)) individually which leveraged Negotiation and Presentation.-Knowledge of software compliances and use in both R&D and GxP environments, through software training and also strategy of the software product launch.-Co-ordinated event management of biostatistical training events

Nov 2021 - Feb 2023

Private Tutor

Mast Education

Hong Kong Sar

I tutored 4 middle school to high school students in GCSE Mathematics and IB English, Biology and Chemistry.

Jan 2019 - Sep 2020

Summer Internship

Hong Kong

I reported to the Executive Assistant to the Global CEO where I mainly developed benchmarking study of Bimeda’s contract lab, Rainbow Labs (RL), based in Shijiazhuang, China. After completing a 1-week site visit in Mandarin to understand the technical laboratory methods plus the distinct method standardization of different region pharmacopoeias (USP/EP/BP) I produced a full executive summary and report of comparison. I gained an in-depth understanding of the global animal healthcare industry through product portfolio research and ad-hoc research projects. Finally, I developed knowledge on financial analysis of global animal healthcare through investigation and summary of Bimeda’s competitors from 2015-2018.

Jun 2019 - Aug 2019

English Teacher

Hong Kong

For younger children from the ages 3 to 7, I taught lessons in English comprehension. This differed from the tutoring and required different approaches for younger kids, and attention in different areas as well.

Jan 2015 - Sep 2018
Team & coworkers

Colleagues at UpSlide

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5 education records

Eleanor H. education

Bachelor Of Science - Bs, Biotechnology, Second Class Honors, Division I

Relevant Courses: Biotechnology related; Cell Biology, Plant Biology, Microbiology, Biochemistry, Animal Physiology, Nutrition.

Education record

Exeter College, Summer Programme (July 2018 - August 2018) Relevant Courses: Medicine and Disease, Introduction to International Relations

Bachelor Of Science - Bs, Biology/Biological Sciences, General

Exchange Programme opportunity for one term. Relevant Courses: Biotechnology related; Cancer Biology and Genetics and Genomics Business.

High School Diploma

West Island School

International Baccalaureate (final two years): 42/45 Bio HL, Chem HL, Eng Lit HL History SL, Math SL, Mandarin SL

FAQ

Frequently asked questions about Eleanor H.

Quick answers generated from the profile data available on this page.

What company does Eleanor H. work for?

Eleanor H. works for UpSlide.

What is Eleanor H.'s role at UpSlide?

Eleanor H. is listed as Customer Success Manager at UpSlide.

Where is Eleanor H. based?

Eleanor H. is based in London, England, United Kingdom while working with UpSlide.

What companies has Eleanor H. worked for?

Eleanor H. has worked for Upslide, Sano Genetics, Quantics Biostatistics, Mast Education, and Bimeda.

Who are Eleanor H.'s colleagues at UpSlide?

Eleanor H.'s colleagues at UpSlide include Hala Announ Sahnouni, Jethro P., Anna Logan, Margaux Clavières, and Laura Chong.

How can I contact Eleanor H.?

You can use AeroLeads to view verified contact signals for Eleanor H. at UpSlide, including work email, phone, and LinkedIn data when available.

What schools did Eleanor H. attend?

Eleanor H. holds Bachelor Of Science - Bs, Biotechnology, Second Class Honors, Division I from The Hong Kong University Of Science And Technology.

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