Ellen Casey Email & Phone Number

New York, Ny, Us

Wilton, Connecticut, United States

Wallingford, Ct

• Retail property manager and business development specialist • Customer service oriented and a consummate professional oversight of the sales, property management , maintenance and local community involvement for retail property in Wallingford, CT.• Ensure that all vacancies, leases and tenant issues are managed appropriately. • Makes sales and attend sponsorship events.

Wilton, Ct

Orange, Ct

Wallingford, Ct

~Successfully facilitated significant positive operational changes in the following large departments: Rehabilitation Inpatient and Outpatient, Therapeutic Recreation, Dining Services, Salon Services through seamless communication and impeccable follow through. ~Direct responsibility for the following departments in addition to above: Admissions, Social Services, Volunteers, Health Information Management.~Galvanized rehab department to achieve revenue growth of $1.2M in Medicare A & B~Coordinated several marketing efforts including educational symposium which brought over 300 practitioners and consumers to campus.~Assist center administrator in all areas of operations of 375 bed skilled nursing facility including the followingo 120 Memory Care designatedo 86 bed residential care homeo 93 IL apartmentso 30 bed Acute Care Hospital for Seniorso 29 bed Geriatric Medical Psychiatric Programo Outpatient Specialty Clinics, Hearing Center o Outpatient Rehabilitation.

Saint John Paul Ii

• Growth in occupancy from 82% to 98% through internal and external marketing and best practices• Dropped DSO by 15 days to goal. • Built successful management team and reduced staff turnover• Achieved EBITDAR for 2009, 2010 and 2011 through managing labor and expenses and maintaining case mix.• Garnered ACHA Step One Quality Award for the Center.• Successfully managed team through DPH annual survey reducing deficiencies from 16-2008, 8-2009, 4-2010.• Managed renovation, marketing and program implementation for creation of 48 bed protected Memory Care Unit for the care of Alzheimer’s Disease unit consistently maintained 98% occupancy. • Implemented Concierge Program for Short-Term Rehabilitation Unit to ensure customer satisfaction.• Raised CMS Star Rating from 1 to 4 through successful survey outcomes and quality initiatives.• Led through many difficult human resources issues and maintained union free environment.

Arden House

• Completed internship in nursing home administration while maintaining duties as facility dietitian• Successful achievement of ACHA Step One Quality Award for the center• HUD project coordinator for Capital Improvement ensuring regulatory and budget guidelines were met. • Developed and oversaw plans of correction for DPH annual survey.• Persistence to achieve success and require that of others.• Interim Administrator at sister facility with INC as state monitor to fulfill organizational need.

Provided oversight of nutrition care delivery throughout Athena Healthcare Systems’ 19 skilled nursing facilities in Connecticut and Rhode Island. including planning, implementing and directing food production and service. • Developed and implemented “Food First” program for providing liberalized diets and menus.• Reduced the use of commercial nutrition supplements throughout the organization• Developed standardized approach to dysphagia diets for company.• Performed quality reviews quarterly providing guidance to administrators, food service directors and RDs.• Guided the execution of systems and processes to ensure the best quality and successful survey outcomes.• Expertly skilled in the customization, use and training of “ECS” the electronic medical records system.• Developed and oversaw plans of correction for DPH annual survey with teams.• Successfully recruited and hired key personnel.• Collaborated with Purchasing Director regarding preferred product and preferred vendor decisions.

Successfully grew business by providing efficient and high quality food and nutrition services to customers in independent living, sub-acute and skilled nursing facilities. Successful marketing and sales of services. Ensure compliance with local, state and federal regulations. • Grew business by word of mouth and recommendations from satisfied customers.The Jewish Home for the Aged, New Haven, CT; The Mary Wade Home, New Haven, CT; The Workman Home, Torrington, CTThe Willows of Woodbridge, Woodbridge, CT; Care Manor of Farmington, Farmington, CT;Apple Healthcare Chesterfields, Chester, CT; Apple Healthcare Westfield Manor, Meriden, CT;Miller Memorial Community, Meriden, CT; Haven Healthcare of Farmington, CT;The Bradley Home and Pavilion, Meriden, CT; Leeway, Inc., New Haven, CT

Bachelor Of Science (B.S.), Dietetics And Clinical Nutrition Services

Master Of Business Administration (Mba), Health/Health Care Administration/Management

Currently pursuing

Professional Certificate, Long Term Care Administration/Management

Education record

Education record