CA7 SME. Turn jcl, procs, pgms, prose documentation etc. to production thru Topaz (ISPW). IZWS experience.

Working for IBM on the IT Humana account to code production jobs within CA7 and performing mainframe turns of production pgms, procs, data cards, pds, jcl, copybooks, etc thru ETP and ISPW.

Code and turn into production, documentation on TSO and changes on CA7 workload automation per mainframe turnover package requirement on ETP. Extensive use of CA7 workload automation. Builds CA7 calendars yearly. Read, Edit and Turn JCL, IDMS, PROCS, Batch and CICS PGMS, INCLUDES, EZTREIVE, COOLGEN, DATA, PDS, Source, etc on TSO per MTC turn pkg. Design and update department documentation and Humana Standard procedures for MTC on SharePoint. Suggest changes for Humana Standards. Research problem production job issues and resolve or suggest alternatives to correct situations swiftly. Open and update CA Service Desk tickets. Handle after hours turns and on call issues swiftly. Coordinate all aspects of turns for production of MTV, CAS, Training and Prod Stress releases. Familiar with EAPM software. Train all incoming personnel. Answer all user questions promptly. Attend ACAB when manager is out and update ETP turns with approvals from ACAB meeting. Coordinate large prose documentation rewrites with users and implement accordingly without user or online interruption. Initiates few errors. Further my education with Humana Technologist Degree classes online and various other classes. I work diligently and quickly on all projects. Constantly consult with users answering questions. SME.

Record, coordinate, code and turn into production, documentation on TSO and schedule changes on CA7 software per mainframe turnover packages on ETP Online Turnover System. Code 1500+ schedule changes accurately and coordinate all aspects of turns for production of MTV, CAS, Training and Prod Stress releases. Train all incoming personnel. Design and update CA7 department documentation procedure manual. Research problem production issues and resolve or suggest alternatives to correct situations swiftly. Open and update remedy/ca service desk tickets. Turn production prose, ca7 coding, JCL, IDMS, PROCS, PGMS, BATCH, CICS, Includes, Eztreive, Coolgen, Data members, PDS for the mainframe thru ETP online turnover system. Set up system owners on new EAPM software. Handle after hours turns and any oncall issues promtply. Designed spreadsheets for MTV users to fill out for each release to specifiy the 1500 schedule changes needed. Answer all user questions promptly. Edit mainframe standard procedures to keep current. SME. Extensive use of CA workload automation software product. Suggest Humana Standard procedure updates.

Monitor 3 IBM 9021/900 and 2 TAB Jukebox systems, hardware, peripheral equipment and software applications associated. Monitor local onsite servers/communications and all wide area network facilities, sites, market offices, hardware, peripheral devices and software applications associated with all network communications. Problems were researched and promptly corrected. Notify oncall personnel/vendors when necessary. Work diligently to ensure 100% online availability of all systems, hardware and software. Shutdown and IPL mainframe systems when scheduled or needed. Shutdown and startup TAB Jukebox systems when scheduled or needful. Participate in company Mock Disaster test yearly. Open, update and track INFOMAN tickets. Answer all user questions promptly.

Monitor up to 30 employee's performance and time spent on the job. Handle all situations in connection with my department in an efficient and timely manner. Arrange production jobs within the output queue to print in specific order and break down print by documentation specifications. Deliver local or mail printed output to users. Research, update and document all problem occurrences. Fill out and present employee evaluation yearly. Answer all user questions promptly. Interview perspective employees.

Monitor up to 15 employee's performance and time spent on the job. Handle all situations in connection with my department in an efficient and timely manner. Change production schedules on CA7. Review disaster plan play scripts. Participate in company Mock Disaster test yearly. Research, update and document all problem occurrences. Setup and process all online user request and oneshot forms for production processing. Fill out and present employee evaluation yearly. Answer all user questions promptly. Interview perspective employees.

Speak with system programmers on any conditions that interfere with the efficient processing of production and the availability of the online systems. Monitor and schedule production job streams executing within the operating systems using UCC7, CA7, TSO, OS, JES2, WSP, OMEGAMON, CICS and DBA. Log and track any problems thru UCC8 and INFOMAN. Design, update and monitor flow chart of schedules for critical path online job streams. Read and edit production JCL as documented procedures indicate or specified by system programmer. Notify personnel oncall of production problems. Participate in Mock Disaster test yearly. Setup and process all user request and oneshot forms for production processing. Restart and rerun production jobs. Answer all user questions promptly. Train incoming personnel.

Knowledge and experience with Hospital Network Communications hardware equipment. Monitor IBM 3090/600E systems, hardware, peripheral devices and software applications associated. Log any problem occurrence on UCC8. Notify personnel of problems with the hardware or software of systems. Train incoming personnel. Shutdown and IPL mainframe systems when needful. Participate in Mock Disaster test yearly. Design and update IPL mainframe procedures.

Knowledge and experience with IBM 3800 Laser printers, 3211 Impact printers, Datagraphix, Bruning, Quantor Microfiche and copiers plus IBM tape drives. Participate in Mock Disaster test yearly. Located and mount reel/cassette tapes on drives. Setup and printed all forms associated with all printers. Broke down and organized reports for delivery. Train incoming personnel.

Keyed and verified data entered into a key to disk system quickly and accurately.

Supervised up to 20 Data Entry Operators for First National Bank and Humana. Monitored all employee performance and time spent on the job. Train personnel on procedures. Keyed and verified data entered in a key to disk system quickly and accurately.