Ellen Mae Diaz Email & Phone Number

Metro Manila, Philippines

Washington, United States

Philippines

Find and attract qualified applicants for open positionsDetermining staffing needsSourcing Finding the best candidatesPerforming interviewsScreens ResumeInterview Applicants

United Arab Emirates

Managed executive schedules, optimizing time use.• Manage emails, calendar and make travel arrangements.• Organized meetings for fast, effective decision-making.• Handled confidential data with utmost integrity.• Provided support during high-stakes negotiations.• Manage Shopify's website.• Manage payment gateway such as Telr and PayPal.

Philippines

•Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.•Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.•Sets up interviews between candidates and hiring managers.•Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.•Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Philippines

*Responsible for promptly answering customer inquiries through various channels such as phone calls, emails, live chats, or social media. *Provide accurate information, address concerns, and offer solutions to problems.*Resolves issues like troubleshooting technical difficulties, handling billing disputes, processing returns or exchanges, or escalating complex issues to the appropriate department.*Educate customers about product features, pricing, availability, and any relevant policies or procedures.*Responsible for accurately recording and updating customer information, inquiries, and interactions in the company's database or customer relationship management (CRM) system.*Ensures that customers have a positive experience with the company and feel valued throughout their interactions.