Ellen Silverman is a Library Assistant at Salem Public Library. She possess expertise in event planning, tourism, hospitality, public relations, customer service and 21 more skills. Colleagues describe her as "I have worked with Ellen for 3 years now and she has been a pleasure to work with. Ellen has exhibited an in-depth knowledge of the hospitality industry in Greater Boston. She also has extensive political and private industry connections. She is goal-oriented and unafraid to utilize a multitude of avenues to accomplish the objective. Ellen is comfortable and capable at any level of project management from the initial idea through strategic planning, implementation and followup. Ellen would be a great addition to any organization. Regards Bob" and "Ellen is a highly competent professional in the hospitality business. As President of the Greater Boston Concierge Association, Ellen planned events that ensured concierges and affiliates were kept up to date on venues in the Greater Boston area that were of of interest to visitors to the City. Representatives from the Arts community, museums, restaurants, and retail stores presented their services. Ellen was excellent in her time management and attention to detail. Her networking experience and customer service skills greatly benefited members of the Association. I strongly recommend Ellen for any high level position in hospitality. "