Ellen D. Email & Phone Number

Detroit, Mi, Us

Bloomfield Hills, Michigan

• Project Management• Own, maintain and establish plans, project and programs for Tenant Services Data/Telecom Infrastructure• Business relationship management with internal and external partnerships• Manage local and offshore vendors and third-party resources• Strategic planning• Continuous improvement• Budgets, forecast and receivables

Bloomfield Hills, Mi

• Project manage corporate enterprise applications to include Exchange Online, Microsoft Office 365, and Oracle Cloud CRM Application• Internal and external business relationship management to support Tenant Services business initiatives• Exceed Tenant Services annual revenue forecast, contributing $2.3+ million in 2017; resulting in an additional .015 per share to NOI• Deliver key Tenant Service projects on time and under budget• Manage local and offshore vendors and third-party resources

Bloomfield Hills, Mi

• Support Vice President, three Directors and staff• Project manage business initiatives to include Oracle Enterprise CRM Application, Business Term Agreement Workflow and Sponsorship Management Database• Initiate and deliver innovating streamlined business process to reduce pre-approval and execution of agreements, contributing to 13+ million in annual revenue• Forecast, manage and deliver department expense budgets at or under budget• Coordinate and facilitate National Marketing and Sponsorship Director Summit• Design & develop department SharePoint site

Bloomfield Hills, Mi

• Support Vice President, two Directors and staff• Manage software inventory, license integrity, and contract obligations• Forecast, manage and deliver corporate software budget at or under budget• Establish and maintain software supplier partnerships• Technical writing of software training manuals• Backup system support to ServiceDesk

Hartland, Mi

• Vendor and supply management of retail products• Managed and balanced account receivables• Customer service resolution• General office duties including receptionist

Livonia, Mi

Prior Position:QS9000 Corporate Document Control Administrator Nov, 1995 - Nov, 1996• Support Director of Quality Systems and Staff• Manage and lead trainer of Quality Standard Document Control databases• Team lead between Quality and IT for database development• Coordinate corporate recognition events• Maintain external audit findings and training materialsKey Contributions / Accomplishments:• Development team for electronic Quality Document Control databases and internal training material books • Successfully obtain company QS9000 certification• Successfully manage implementation of Total Quality, Company-wide

Hartland, Mi

Milford, Mi

West Bloomfield, Mi

Novi, Mi

Prior Position:Receptionist - Apr, 1989 - Jul, 1989

Bachelor'S Degree, Business Administration, Magna Cum Laude, Magna Cum Laude, 3.72

Activities and Societies: Alpha Sigma Lambda Honor Society Academic Achievement List (Dean's List): All Semesters GPA SCALE 4.0 / ACHIEVED.

Associates, Business Administration, Marketing, Magna Cum Laude

Magna Cum Laude Dean's List

Diploma, Massage Therapy - 1000 Hour Diploma