• Planned and executed Azure OpenAI (AOAI) model launch, including GPT4o launch during Microsoft Build event

Raising Leaders and Communicators.

• Built trust and relationship with client stakeholders, through consistent quality delivery on schedule & budget.• Gather stakeholders’ requirements to evaluate objectives, and scope to create specification.• Facilitate cross-team collaboration with Marketing, Engineering, Privacy/Legal and Partners.• Track delivery teams for plan, design, build, test, and launch to ensure quality and schedule.• Report progress and status to leadership for scope achievements, upcoming plans, risks and issues. • Handled customer life cycle stages of Trial & Acquisition, Onboarding, Usage and Retention.

• Owned the success reporting dashboard architecture which provide automated campaign metrics for over 500 Email and In-Product campaigns for Microsoft Xbox gaming, Windows, Surface, Modern Life applications.• Managed promotions for business events like new surface device launch and consumer holiday seasons.• Collaborated with various Microsoft teams: Campaign Targeting and Deployment Team, Data Services Team, RM Data Store Team, App and Tool Team, Operation Team.

• Translate business objectives and direction into project plan.• Facilitate requirement gathering of mission-critical business revenue reporting systems.• Ensure changes are strictly compliant to SOX (Sarbanes Oxley Act).• Transition from Waterfall to Scrum and Scrum/Agile model with prioritization of user stories.• Managed Microsoft Volume Licensing and Cloud Online Subscription model.

Ellen was the Project Manager of the Business Intelligence team for 2 online portals: Support for Small & Medium business and Office 365 community. She acts as the BI data expert and manages the feature request prioritization, oversees the development, testing and deployment to ensure stakeholders’ satisfaction.Online Analytics - MSCom Digital Analytics (MDA) : - WEDCS – web event data collection system (basic and custom tagging) - Comscore Analytics Reporting system, - Ensighten Tag Management, - Fiddler, - Bluekai Audience Analytics, - Webtrends, - Atlas tagging (SEM)- Search analysis for discovery of digital assets- Optimization : WebTrends Optimize (a/b testing and targeting)- Business Intelligence: SQL, Excel, Survey systems (FMS and Comscore), Power BI - Databases SQL Server, HIVE, Oracle RDBMS- Project Management: Team Foundation Service (TFS) for Agile. MS Project- Methodologies: Agile Development, SDLC-Waterfall- Predictive Analysis: Azure Machine Learning