Front Desk Receptionist
Managed front desk by answering phones, scheduling appointments and greeting guests.Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.Recommended and sold spa packages and memberships based on client's preferences and needs.Anticipated and addressed guests' service needs by reviewing daily spa appointments.Performed clerical duties by compiling, sorting and filing daily transaction receipts and membership contracts.