Gabrielle Owens Email & Phone Number

Frisco

Excellent communication and interpersonal skills.Proficient in medical terminology, HIPAA regulations, and insurance verification.Efficient in using electronic health records (EHR) systems.Detail-oriented and able to maintain accurate patient records.Ability to handle high-stress situations and prioritize tasks effectively.We welcomed and checked-in patients, ensuring a positive and welcoming experience!Scheduled appointments, coordinating with healthcare providers, patients, and insurance companies.Managed phone calls, inbound and outbound inquiries, and directed calls to the appropriate departments.• Greet and check-in patients with a friendly and professional demeanor, making them feel comfortable and valued.• Utilize your proficiency in medical terminology, HIPAA regulations, and insurance verification to ensure compliance and accuracy.• Efficiently manage electronic health records (EHR) systems, maintaining precise patient records and documentation.• Demonstrate exceptional organization skills to handle high-stress situations and prioritize tasks effectively.• Schedule appointments, coordinating with healthcare providers, patients, and insurance companies to ensure smooth scheduling operations.• Manage phone calls, inbound and outbound inquiries, and direct calls to the appropriate departments.• Verify patient insurance information and collect co-pays with professionalism and attention to detail.• Assist with essential administrative tasks, including filing, faxing, and document management, contributing to the overall efficiency of the office.

Dallas, Texas, United States

I play an integral role in providing exceptional care for a wide variety of beloved pets. My commitment is to the well-being and happiness of the animals as well as offering specialized services tailored to individual needs. Key responsibilities and contributions include:Comprehensive Pet Care:• Leveraged extensive knowledge of various animal breeds and their specific needs.• Demonstrated expertise in handling dogs, cats, and rats of various sizes and temperaments, ensuring their safety and well-being.• Provided exercise, playtime, potty breaks, and mental stimulation, contributing to the physical and emotional health of pets in my care.• Administered basic pet first aid and emergency procedures when necessary, ensuring the safety of furry companions.Client Relationships:• Built and maintained strong client relationships through excellent communication and interpersonal skills.• Offered regular updates to pet owners on their pets' well-being, fostering trust and satisfaction.• Addressed any concerns or special requests promptly and professionally, ensuring a personalized and positive experience for both pets and clients.Reliability and Responsibility:• Demonstrated a strong sense of responsibility and punctuality, consistently meeting pet care commitments.• Offered additional house care services, including light housework, mail collection, and package management, providing convenience and peace of mind to pet owners.• Customized Care:• Followed detailed instructions and guidelines provided by pet owners for each individual pet, tailoring care to meet their unique needs and preferences.

Plano, Frisco, Allen, Mckinney, Texas, United States

• Childcare and Development• Household Management• Meal Planning and Preparation• Time Management and Scheduling• Organization and Housekeeping• Budget Management• Communication and Coordination• Emergency Response and First AidAs a Nanny and House Manager, my dedication to providing top-notch childcare and household support has been instrumental in creating a harmonious and organized family environment. I take pride in my ability to manage multiple responsibilities while ensuring the well-being of the children and the smooth operation of the household.

Farmers Branch, Texas, United States

• Loss Mitigation Modification Processor: As a Loss Mitigation Modification Processor, I played a pivotal role in the mortgage loan processing workflow, demonstrating exceptional attention to detail and in-depth knowledge of loan modification guidelines and procedures.• Loan Document Management: Drafted and finalized loan documents, ensuring accuracy and compliance with regulatory requirements. Managed mail handling and clerical tasks associated with loan document processing.• Financial Analysis: Proficiently analyzed financial documents to determine borrower eligibility for loan modification programs. Conducted financial assessments to assess financial stability and suitability for loan modifications.• Client Interaction: Collaborated with internal teams, including underwriters and loan officers, to facilitate timely processing of loan modifications. Maintained professional and confidential communication with clients and borrowers.• Administrative Efficiency: Organized, scheduled, and co-hosted department meetings, contributing to efficient workflow and team coordination. Completed underwriting corrections and loan reject rewrites for clients.• Record Keeping: Maintained accurate records and documentation of loan modification files, ensuring compliance with company standards and regulatory requirements.Skills Demonstrated:• In-depth knowledge of loan modification guidelines and procedures.• Proficiency in financial document analysis.• Effective organizational skills and ability to manage administrative tasks.• Strong communication and collaboration skills.• Familiarity with mortgage software and systems.• Exceptional attention to detail and accuracy.• Ability to maintain confidentiality and handle sensitive information.

Allen, Texas, United States

• Team Leadership: As a Team Lead Manager, I was responsible for leading and supervising team members during shifts, ensuring the smooth operation of the kitchen and dining areas. This included assigning tasks, providing feedback, and ensuring adherence to quality standards and service.• Training and Development: Conducted comprehensive employee training in equipment operations, work safety procedures, and daily work assignments. Observed and evaluated team members and work procedures to ensure quality standards were met. Provided ongoing training to enhance team performance.• Task Assignment: Assigned duties, responsibilities, and workstations to team members, optimizing work allocation and efficiency. Coordinated with team members and management co-workers to set and execute goals.• Customer Service: Promoted sales through suggestive selling, exceptional customer relations, and in-depth knowledge of in-store promotions and products. Ensured a positive dining experience for customers.• Administrative Support: Assisted in the hiring of new employees, participating in the recruitment process. Completed inventory, revenue, and productivity paperwork accurately and on time.Skills Demonstrated:• Leadership and Team Management• Training and Development• Quality Control and Service Excellence• Task Assignment and Efficiency• Customer Relationship Building• Sales Promotion and Product Knowledge• Recruitment and Hiring Support• Administrative Skills and Record-KeepingAs a Team Lead Manager and Trainer at Panera Bread, I effectively managed teams, provided comprehensive training, and ensured exceptional customer service. My leadership and training skills contributed to a positive work environment and enhanced customer satisfaction.

Allen, Texas, United States

leadership: lead team members during shifts, ensuring the efficient operation of the store. Assigned tasks, provided feedback, and delivered in-depth training to enhance team performance. Ensured adherence to quality standards and service.Training and Development: Conducted in-depth training in equipment operations, work safety procedures, and daily work assignments for new and existing employees. Observed and evaluated team members and work procedures to ensure quality standards and service excellence.Task Assignment and Execution: Assign duties, responsibilities, and workstations to team members, optimizing work allocation and efficiency. Ensured the execution of inventory and security procedures, including safe procedures and open/close procedures.Customer Service Excellence: Promoted sales through suggestive selling, exceptional customer relations, and extensive knowledge of in-store promotions and products. Ensured a positive dining experience for customers.Administrative Responsibilities: Completed inventory, revenue, and productivity paperwork accurately and on time. Assisted in the hiring of new employees, participating in the recruitment and selection process.Skills Demonstrated:Leadership and Team ManagementTraining and DevelopmentQuality Control and Service ExcellenceTask Assignment and EfficiencyCustomer Relationship BuildingSales Promotion and Product KnowledgeRecruitment and Hiring SupportAdministrative Skills and Record-Keeping