-Manages billing and reporting-Assists with financial and tax planning-Managed the transition to a new portfolio management platform and maintains client account information

-Assisted staff as needed in resolution of technical difficulties, improving efficiency of troubleshooting-Edited and consolidated marketing videos into a single waiting room video -Used customer service and communication skills to answer patient inquiries and scheduled appointments-Edited informational videos about minor cosmetic surgical procedures

-Implemented new features and enhancements to internal web applications, such as the ability to link to specific comments relating to a problem or ticket, increasing efficiency of communication-Updated and configured new releases on the production servers; rotated this duty among four people on my team approximately every two months-Standardized how emails were sent in a more modern application, creating a way for various users to be subscribed to certain notifications based on a number of conditions and improving user control-Updated an alerts module in an application to work with a new database design, while still allowing the old version of alerts to work-Identified and resolved bugs/errors through analysis, problem solving, and attention to detail

-Updated the website and optimized it for SEO-Attended to IT needs, including training staff in software applications

-Worked on a Ruby on Rails application (front-end and back-end) for personal care homes-Created software tests using RSpec and Cucumber to ensure new code worked as expected-Worked on a mobile user interface for the application using jQuery Mobile-Created demo data for the sales team, which enhanced presentations to potential clients

-Implemented a web application to retrieve documents from a database using C# and SQL-Wrote SQL queries and used an existing script to transfer data from a custom blogging server to Wordpress

-Modified an existing image-processing C program to make it multi-threaded-Evaluated the efficiency of the single and multi-thread programs to show improved performance

-Reviewed literature to find appropriate materials for electromagnetic interference absorption-Weighed metals and used arc melter to make alloys

Acquired programming skills in Java