Elli Plasara Email & Phone Number

Athens, Attiki, Greece

Athens, Attiki, Greece

• Issuing and sending invoices to customers.• Processing credit memos and requests for refunds in accordance with company’s policy.• Creating and maintaining Customers details in Accounting system and Data Warehouse.• Uploading and updating pricelists and discounts in company’s ERP.• Checking all electronic invoices and ensuring the completion of customer invoicing mailing, filing and other related functions.• Submitting invoices to customer platforms.• Replying incoming requests and customer inquiries.• Reviewing, analysing and resolving errors in invoices to ensure compliance with all necessary regulations.• Carrying out any reasonable allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve company’s customers.• Resolving discrepancies in accounting records.• Providing excellent customer service in a stressful environment. • Communicating with customers, managers and other employees, being able to communicate clearly and concisely in order to send invoices and answer questions.• Completion of work in timely manner.

Basel, Switzerland

Sales Management and Credit Controlling• Creating dispatch approvals in line with customer purchase orders to ensure physical shipment of goods.• Creating sales reports and analyzing profitability per shipment/order.• Generating and providing invoices to customers, reconciling accounts.• Monitoring customer compliance on payment terms: Monitoring debtor balances to ensure a reduction in debtors DSO and ensuring payments are finalized in the required timeframe. • Generating and providing headquarters daily sales and stock reports.• Providing best practices in customer service.Stock Management• Managing inventories in the distribution centers based in the United Kingdom & Germany and providing necessary documentations for the inbounding of stock supplied from India site.• Receiving customer purchase orders, approving and providing dispatch instruction to distribution center.• Monitoring shipments from the distribution centers and informing customers on shipment details.• Monitoring and ensuring insurance covers inventory costs.Administrative Tasks• Ensuring stock and sales management documentations are safely stored (hard and soft copies).• Collecting and filing documents that relate to material management order. i.e. COA’s, COO’s, C88’s, invoices and packing lists.• Ensuring customers receive all necessary documentations prior to shipment of goods.

Abu Dhabi

• Making sure clients commit to payments within the required time frame based on contract.• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention. • Monitoring and updating in excel all annual revenue. • Creating and maintaining all statements of accounts.• Identifying and liaising with higher management for all risks involved with customer payments based on historical records.• Overseeing the collection of customer accounts.• Responsible for assessing all risks involved on new accounts based on historical records.• Weekly review of credit customers’ receivable accounts with higher management.• Review credit terms (credit period/credit limit) of new customers and re-negotiate credit terms of existed customers.• Responsible for issuing and booking invoices & payments.• Liaising with project managers that all necessary documentation is provided to secure payments.• Key contact person for all payments.• Visiting customers and travelling to business meetings.

Greece

• Providing a multi-leveled approach on a client’s financial status taking into account financial statements and the country’s financial conditions, current fluctuations, currency trends, forthcoming taxes, imports /exports financial parameters.• Processing quotes from suppliers, negotiating terms, conditions, and payment arrangements, running background reliability and financial checks on suppliers, taking into account agreements on support and service, hidden costs, and value for money. • Responsible for closing all monthly accounts, payroll & payments.• Key user of ”Ergani” system.• Preparation of income tax, allowances, grants and other financial parameters to each client. • Preparation of budget analysis; focusing on operating expense reduction.• Closely monitoring financial transactions between the company and the bank, always seeking for a bank with better terms and conditions. Advising the clients on which corporate loan is suitable for their particular needs.• Ensure accurate billing for financial services and follow up for collection. Establishing credit policies and maintaining credit reports for all customers. • Have achieved to increase capital by 20% and reduce costs by 10%.

Greece

• Calculation of the salaries of multiple clients’ employees based on the complex local law. • Invoicing and validation, calculation of taxes, forecasting. • Payroll (calculation of salaries, bonus, rewards, overtimes, final settlements for resigned or terminated employees). • Responsible to record and validate all activities relating to fueling and maintenance of a fleet of cars. • Responsible for deposits and record keeping, and to monitor and remind clients’ financial responsibilities.• Administrative support; attentive and supportive of the senior accountant’s everyday activities and tasks. • Managing and coordinating the various office activities, remaining calm under pressure, being able to reflect on management direction and policies.• Greek tax and national insurance system are regarded as of the most complex in Europe.

Bachelor'S Degree In Accounting

Education record