Ellie Hong Email & Phone Number

Santa Cruz, California, United States

San Jose, California, United States

• Develop, collaborate with, and direct creative and production teams to design content based on the client’s vision, while guarding brand standards
• Manage workflows, priorities, and responsibilities across multi-functional teams to bring long-term revenue-driven projects for large-scale ecommerce clients to a successful end
• Efficiently and effectively communicate with individuals across multiple roles and departments within the client’s organization to maintain partnerships as well as set and manage client expectations regarding.
• Maintain a high level of organizational skills while tracking project status and action items across four clients, with more than 20 projects each

San Jose, California

• Interpreted multiple creative guidelines and content requirements across each client’s retail channels - digital, retail, catalog - to ensure deliverables maintain a comprehensive aesthetic specific to customer needs
• Collaborated with creative and production teams to troubleshoot complex visual issues and find clear, beautifully designed solutions for the client
• Attentively managed individual workload by monitoring daily priorities to successfully launch deadline-intensive projects on-time across several different deliverables per client

Sacramento, California Area

• Produced creative content, with specialties in photography, videography, graphic design, writing, and branding, to illustrate the City’s story in new and interesting ways
• Monitored the City’s Facebook and Twitter accounts to maintain a strong, responsive relationship with the community
• Gather and analyze social media metrics to understand content successes and failures and discover more effective ways to engage with the public
• Generated social media toolkits with sample Facebook posts and Tweets for the City’s constituents to use while marketing City events and campaigns
• Provided expert advise to other City departments on how to improve their social media channels and reach their community engagement goals
• Assisted with City branding by creating logos, formatting documents, and editing webpages to ensure brand consistency throughout internal and external communications materials

• Coordinated media relations and communications for the City Manager’s Office by drafting, editing, and creating press releases, blog posts, newsletters, and social media posts
• Helped achieve each department’s outreach goals by creating advertising campaigns and designing marketing material such as informational videos, graphics, logos, and creative flyers
• Managed photography, video, and audio production for social media and blog posts in order to implement new and unique ways of communicating information
• Created and updated content for the City’s website to ensure company information and news are relevant, accurate, and impactful