Ellie Hong Email & Phone Number

Santa Cruz, California, United States

San Jose, California, United States

• Develop, collaborate with, and direct creative and production teams to design content based on the client’s vision, while guarding brand standards• Manage workflows, priorities, and responsibilities across multi-functional teams to bring long-term revenue-driven projects for large-scale ecommerce clients to a successful end• Efficiently and effectively communicate with individuals across multiple roles and departments within the client’s organization to maintain partnerships as well as set and manage client expectations regarding deliverables and timelines• Maintain a high level of organizational skills while tracking project status and action items across four clients, with more than 20 projects each

San Jose, California

• Interpreted multiple creative guidelines and content requirements across each client’s retail channels - digital, retail, catalog - to ensure deliverables maintain a comprehensive aesthetic specific to customer needs• Collaborated with creative and production teams to troubleshoot complex visual issues and find clear, beautifully designed solutions for the client• Attentively managed individual workload by monitoring daily priorities to successfully launch deadline-intensive projects on-time across several different deliverables per client

Sacramento, California Area

• Produced creative content, with specialties in photography, videography, graphic design, writing, and branding, to illustrate the City’s story in new and interesting ways• Monitored the City’s Facebook and Twitter accounts to maintain a strong, responsive relationship with the community• Gather and analyze social media metrics to understand content successes and failures and discover more effective ways to engage with the public• Generated social media toolkits with sample Facebook posts and Tweets for the City’s constituents to use while marketing City events and campaigns• Provided expert advise to other City departments on how to improve their social media channels and reach their community engagement goals• Assisted with City branding by creating logos, formatting documents, and editing webpages to ensure brand consistency throughout internal and external communications materials

• Coordinated media relations and communications for the City Manager’s Office by drafting, editing, and creating press releases, blog posts, newsletters, and social media posts• Helped achieve each department’s outreach goals by creating advertising campaigns and designing marketing material such as informational videos, graphics, logos, and creative flyers• Managed photography, video, and audio production for social media and blog posts in order to implement new and unique ways of communicating information• Created and updated content for the City’s website to ensure company information and news are relevant, accurate, and impactful