Krista Hall

Krista Hall Email and Phone Number

Customer Success Manager at Murj @ Murj | Empowering Modern Cardiac Device Care
santa cruz, california, united states
Krista Hall's Location
United States, United States
Krista Hall's Contact Details

Krista Hall personal email

n/a
About Krista Hall

14+ years of experience in Electrophysiology. I have a passion for patient care and providing solutions to ease the clinical workflow burden that clinics and hospitals face with cardiac remote monitoring. I have a level of expertise in customer relationship management, communication skills, business required documentation, pacemakers, defibrillators, and cardiac rhythm analysis.

Krista Hall's Current Company Details
Murj | Empowering Modern Cardiac Device Care

Murj | Empowering Modern Cardiac Device Care

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Customer Success Manager at Murj
santa cruz, california, united states
Website:
murj.com
Employees:
26
Krista Hall Work Experience Details
  • Murj | Empowering Modern Cardiac Device Care
    Customer Success Manager
    Murj | Empowering Modern Cardiac Device Care Sep 2022 - Present
  • Philips Biotel Heart
    Onboarding Specialist
    Philips Biotel Heart Oct 2020 - Aug 2022
    Remote
    *Assisted in the successful Onboarding of over 40 Cardiology practices, ranging in size from 20 to 2500 patients.*Served as lead Onboarding Specialist for 12 of these practices, managing multiple clinics at once, while taking them from sales handoff through to implementation and then to the service and success team.*Implemented strategies and processes that delivered consistent customer satisfaction and retention.*Acted as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that facilitated the achievement of the customer's satisfaction. *Ensured that Onboarding processes were precisely executed to build a strong customer relationship foundation.*Utilized extensive product knowledge, problem-solving skills, and training to enhance customer engagement and achieve successful outcomes.*Coordinated with internal teams to access additional resources and facilitate the solutions and tools needed by the customer.
  • Philips Biotel Heart
    Remote Care Coordinator
    Philips Biotel Heart Feb 2020 - Oct 2020
    Remote
    *Analyzed arrhythmias for pacemakers, defibrillators, and implantable loop recorders.*Escalated device abnormalities through the company workflow process and provided troubleshooting support as needed.*Performed device reporting for Onboarding of new clinics as well as established clinics.*Performed enabling tasks (setting up the billing cycles for all device types).
  • Boston Scientific
    Field Clinical Representative
    Boston Scientific Mar 2014 - Feb 2020
    Tyler, Texas Area
    Cardiac Rhythm Management: Specialized in cardiac pacemakers and defibrillators. Responsibilities include: Providing medical devices for implant procedures, testing device during implant, programming pacemakers and defibrillators immediately following implant, following patient's medical device in clinic, troubleshooting any device related issues, inventory management, educational inservices for clinics and labs, etc.
  • Trinity Mother Frances Hospitals And Clinics
    Ep Lab - Radiographer; Scrub Tech; Monitor Tech
    Trinity Mother Frances Hospitals And Clinics 2009 - 2014
    Tyler, Texas Area
    Scrub technician and X-ray technician in Electrophysiology lab. Special skills: scrubbing EP procedures, CPR certified, ACLS certified, performing EP studies for physicians, 3D mapping.
  • Trinity Mother Frances Hospitals And Clinics
    Radiographer
    Trinity Mother Frances Hospitals And Clinics 2007 - 2009
    Tyler, Texas Area
    X-ray technician at Trinity Mother Frances Hospital. Skilled in outpatient X-ray, trauma & special procedures.

Krista Hall Skills

Medical Devices Healthcare Product Launch Cardiology Fda Hospitals Operating Room Capital Equipment Surgery Problem Solving Inventory Management Expense Reports Pacemakers Electrophysiology

Frequently Asked Questions about Krista Hall

What company does Krista Hall work for?

Krista Hall works for Murj | Empowering Modern Cardiac Device Care

What is Krista Hall's role at the current company?

Krista Hall's current role is Customer Success Manager at Murj.

What is Krista Hall's email address?

Krista Hall's email address is kr****@****sci.com

What skills is Krista Hall known for?

Krista Hall has skills like Medical Devices, Healthcare, Product Launch, Cardiology, Fda, Hospitals, Operating Room, Capital Equipment, Surgery, Problem Solving, Inventory Management, Expense Reports.

Who are Krista Hall's colleagues?

Krista Hall's colleagues are Gerard Vreeland, Paulus Trisnadi, Jill Snyder, Cody Magnus, Lamar Wiggins, Deepak Nadipelly, Diana Sage.

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