-Hosts weekly live broadcasts via OBS to Twitch, covering a variety of subjects (with a focus on video games).-Manages and moderates a brand-focused Discord community.-Designs livestream assets and community content.

-Monitors the Audio Visual Department's help desk ticket system and email inbox, writing prompt replies and relaying troubleshooting needs to technicians as they arise.-Maintains the AV calendar, updating it with newly scheduled events and details based on cross-collaboration with the Events team, organizers, and external stakeholders. -Edits, manages, and distributes post-event footage of lectures and conferences, provides maintenance and storage of AV equipment, and other small projects as assigned.-Manages Zoom licenses and usage within the Simons Foundation; schedules meetings/webinars and provides the appropriate contacts with invitation information.

-Hosted a biweekly classical music show, "Contrary Motion". Subbed additional shows as needed. -Volunteered with the station both on and off the air, participating with recording and music librarianship in addition to the show.-Logged all music played in Spinitron for public record and followed FCC compliance.

-Tailored an online student community for the participants of an edtech start-up's program, building a virtual space from the ground up for kids ages 8-18. -Designed and hosted unique events to engage with the community and provide opportunities for the students to connect, primarily via Zoom and Discord. -Determined and enforced moderation policies appropriate for a student community, monitoring conversations on Discord and during events. -Identified, accumulated, and analyzed post-event data, community trends, and engagements KPI's.

-Facilitated hundreds of capital markets meetings and virtual conferences over Zoom, resolving simple and complex technical difficulties as they arise. -Serviced C-Suite executive clientele directly, supplying a hassle-free environment for critical and confidential business.-Engaged proactively with team members to prioritize and solve high-pressure, complicated situations.

- Adapted flexibly to abrupt circumstantial changes, simultaneously supporting the needs of a high volume environment and delegating tasks of varying priority to 2-6 coworkers at a time.- Maintained the café, placing orders for 87+ ingredients and accounting for $200-$500 of daily cash profit.- Excelled in customer service, providing patrons with a welcoming, time-efficient interaction and implementing patience and de-escalation skills when needed.

-Memorized and served complex orders of hot drinks, iced drinks, pastries, and sandwiches to create a personalized consumer experience. -Arrived to work promptly, detailing the café in cleanliness and preparedness for the day before opening. -Focused on individual tasks while keeping awareness of the team, consciously supporting each other and the floor.

- Assisted with the coordination of 100+ on-site and off-site special events, focusing on patron outreach, material compilation, and ticketing documentation. -Executed clerical duties assigned by 5 team members with competing deadlines, independently prioritizing the requests. -Communicated directly with donors and volunteers via phone and email, acting as liaison for the department directors.

-Serviced patrons directly, catering to their needs and cultivating a pleasant dining experience. -Balanced multiple tables at the same time, regularly tending to 11-20 customers at once. -Exchanged money directly, processing payments at the POS system and calculating tip percentages.