Elliot Munro Email & Phone Number

The Customer Experience Operations Manager is a primary liaison between the Experience Operations team and internal stakeholders. They see the bigger picture of Experience Operations and retention, as well as all internal parties involved. Also, the role ensures Experience Operations runs efficiently with internal tools and processes that will impact.

United States

Welcome Home Learning (WHL) provides easy tools for parents to support their work and monitor their student's progress through the state-of-the-art asynchronous learning experience. Learn more about our robust curriculum package.

- Develops and maintains strong relationships with Edgenuity customer accounts. Working directly with the customer, serves as the main contact for implementation and start-up support, acts as a point of contact for inquiries related to strategic accounts, and serves as an escalation point for issues impacting other customers. Additionally, this role works.

Phoenix, Arizona Area

Provides strategic direction and support to the Account Management team and identifies opportunities for continuous improvement in our processes and service offerings. Supervise a team of regionalized account managers providing strategic support and project management to customers and Edgenuity field teams.

Scottsdale, Arizona

Develops and maintains strong relationships with Edgenuity customer accounts that are large in scope, strategic in outlook and/or complex in implementation. Additionally, assists the Manager, Client services in the day to day management of a regionally focused services team tasked with providing services to customers. Working directly with the customer, I.

7303 East Earll Drive, Scottsdale, AZ 85251

Serve as a primary point of contact responsible for expanding relationships with internal staff as well as building relationships with clients to encourage new and repeat business opportunities. Provide expert technical support to end users for Edgenuity web based educational content, provision new accounts, and process account maintenance and modification.

Tempe

Head of the Partner Support/Student Services department for MGRM Pinnacle’s International High School. Responsible for the customer support of all our partners both nationally and internationally. Work with other departments to ensure partners and students have an exceptional educational experience and that questions and issues are solved within a timely.

Tempe, AZ

Manage the Student Services department which includes seven Virtual Guidance Counselors as well as support staff. Collaborate with various other departments to ensure students have an exceptional educational experience. Facilitate staff meetings, collect and analyze performance data, motivate, train and evaluate team members. Continue to support a caseload.

Tempe, AZ

Guided and counseled students as their primary contact and support system as they journeyed through their online educational environment. This included facilitating students’ goal development and post-secondary plans. Tracked progress of students, encouraged and reinforced positive behavior and created innovative interventions to help increase overall.

Mesa, AZ

Developed, organized and managed the student worship team. Sunday morning duties included: ProPresenter, audiovisual and technical director, managing student technical team, etc. along with teaching primarily in junior high services. Planned, organized and executed junior high retreats and small groups. Compiled support materials for volunteers and trained.

Phoenix, AZ

Oversaw and ran both the Youth and Children’s Ministry departments at the church. Planned, organized and executed junior high and high school Sunday school (small groups), Sunday evening youth groups, outreach events, mission trips (local and other), retreats and camps. Created and issued a weekly e-newsletter and calendar for youth and their parents..

Queen Creek, AZ

Built this junior high and high school ministry from the ground up at this church plant. Planned, organized and executed junior high and high school small groups, large group events, retreats and mission trips. Developed, organized and managed the youth band. Taught confirmation classes, preached occasionally on Sundays in the main worship service, and.

Matm, Masters In Theology And Ministry

Activities and Societies: High School Boys Small Group Leader (Sun Valley Community Church); High School ministry “Equip” volunteer (Sun.

Ba In Christian Studies (Youth, Worship), Emphasis In Youth And Worship

Activities and Societies: Psychology and Behavioral Science minors; Relay for Life Team Leader; Relay for Life Keynote Speaker; Bible.

Education record

Activities and Societies: Youth Pastor Intern at Casas Adobes Church

High School

Activities and Societies: National Honor Society; Student Body Chaplain; Student Body Vice President; Small Group Bible Study Leader.