I strategically manage and grow key accounts.

B2Digital OTC: BTDG is a full-service Live Event Sports Company that is currently building an integrated LIVE Event Development League for the MMA Marketplace.I help make that happen.

Responsible for creating, implementing, and maintaining a new community engagement strategy system that recruited and interviewed 800 volunteers in 3 weeks.Designed a software system to manage the 800 volunteers who support 6000 people across Colorado with a retention rate of 92%. Support and lead community staff who localize our community strategy across 5 locations.Developed and implemented the first employee engagement strategy covering employee development, reviews, job descriptions, internal communication systems, and staff values. Partnered with a big data company and created a framework to make data driven decisions.Trained leadership on developing teams, using data, and team management. Helped setup and implement an employee engagement survey system.

Create a world class customer experience through developing the floor sales team, technical support team, inventory team, and our business to business sales team. Work with each employee on writing a development plan that focuses on observable behaviors and measurable results to keep a high level of engagement and increase internal career development.Develop new action plans to match the lightning face pace that Apple retail operates at including: new product and service training, responding to Apple extended service plans, and developing new strategies to increase the performance of the business.Responsible for the daily operations of a high revenue and traffic retail store including: managing payroll, writing schedules, managing inventory accuracy, cash management, and maintaining excellent visual standards.

Worked with the business to business sales team in creating, qualifying, and closing leads. Worked closely with the sales team in building their knowledge on Apple products and third party software and hardware. Maintained top sales results and customer satisfaction scores

Directed the marketing, image, and brand for 8 cage fighters who perform in the Ultimate Fighting Championship (UFC), Bellator Fighting Championships, and North American Allied Fight Series.Managed the creative process for the development of the digital merchandising, graphics, and fight night marketing operations. Responsible for and directed the development and launch of the B3 Fighter Website and brand.Managed communication process between fighters, B3 Sports management, and web development team to the keep the company energy flowing together. Directed the B3 Fighter website including public relations, updates, and operational systems.