Paraclete Media Group is a business facing content marketing, traffic/lead generation, and media production company.

As a Sales Manager of a novelty wholesale company, my responsibilities included driving sales growth, managing a team of four employees, and ensuring customer satisfaction. I developed and implemented sales strategies and plans, conducted market research, identified target customers, and formulated effective sales strategies. I mentored and supervised my team, fostering a positive work environment and encouraging a customer-centric approach. I monitored sales performance, set KPIs, analyzed data, and provided feedback for improvement. I actively managed client relationships, seeking upselling opportunities and resolving issues. I prepared sales forecasts and reports, sought new business opportunities, and negotiated contracts. I collaborated with the operations team for efficient order fulfillment and inventory management. I organized training programs and facilitated professional growth for the sales team. I also worked closely with other departments to align strategies and provide a seamless customer experience. Regular market research and competitive analysis allowed us to adapt sales strategies and maintain a competitive edge. In my role as Sales Manager, I embraced challenges and opportunities to drive sales growth, nurture customer relationships, and ensure overall business success.

As a Military Police soldier in the US Army National Guard, I maintained law and order, ensured safety of military installations, and supported personnel. In garrison, I enforced military laws, controlled access, ensured security, provided investigative support, and focused on force protection. During deployment to Afghanistan, my role included convoy security, traffic control points, route clearance, security, and community engagement. Throughout my service, I upheld professionalism, integrity, and dedication to support the military mission.

As an Honor Guard soldier on ADSW orders for Alabama, I performed funeral honors services with utmost professionalism and respect. Dressed in a meticulously tailored uniform, I executed flawless flag-folding ceremonies and rifle salutes, embodying honor and reverence. Attention to detail was paramount, from maintaining my uniform to the condition of my equipment. Beyond the ceremony, I provided compassionate support to grieving families, offering solace and gratitude. Serving alongside dedicated soldiers, I fulfilled my duty with unwavering dedication and pride. Each service reminded me of the sacrifices made, reinforcing our mission to honor and remember those who served.

From February to December 2011, I held a position of significant responsibility as the primary gatekeeper at Camp Eggers in Kabul, Afghanistan. My duties encompassed conducting meticulous personnel searches, verifying identifications, and meticulously documenting the movements of over one thousand local nationals daily. To efficiently manage this information, I maintained a comprehensive log using a dynamic Excel spreadsheet, capturing crucial details such as names, ID numbers, and reporting locations.Additionally, I was an integral member of a highly mobile patrol team entrusted with maintaining the highest levels of security within an undisclosed perimeter around the base. During this deployment, I also assumed the role of a part-time radio dispatcher, ensuring seamless communication and coordination among personnel. Given the sensitive nature of our operations, I was granted access to classified information, which I safeguarded with impeccable attention to detail and unwavering dedication.Above all, it was a profound honor to be personally selected as one of six individuals to serve on a prestigious personal security detail for the esteemed Secretary of Defense at the time, Robert M. Gates. This privileged role required the utmost commitment to excellence, professionalism, and discretion.Throughout this assignment, I demonstrated unwavering diligence, unwaveringly upholding the highest standards of security and professionalism. It was a privilege to contribute to the mission's success and to serve alongside exceptional colleagues in protecting the safety and interests of our esteemed leadership.

As a corrections officer, I played a pivotal role in ensuring safety, security, and order in the county jail. My primary responsibility was overseeing and managing inmate activities while enforcing institutional rules. Here's an overview of my experience:Security and Surveillance: Conducting regular patrols, I closely monitored inmate activities, identified security threats, and maintained a secure environment.Inmate Supervision: Interacting with inmates, I controlled their behavior, conducted searches for contraband, and addressed rule violations promptly.Facility Operations: I maintained accurate records of inmate activities, assisted in intake and release processes, and escorted inmates as required.Emergency Response: During emergencies, I initiated lockdown procedures, provided first aid, and coordinated with staff and emergency services.Counseling and Support: I offered guidance and support, providing information on educational programs and rehabilitation opportunities.Teamwork and Collaboration: I collaborated with supervisors and fellow officers, attending meetings and training sessions to ensure a cohesive environment.Personal Safety: Prioritizing safety, I remained vigilant, adhered to safety protocols, and utilized protective equipment when necessary.My experience as a corrections officer has given me valuable insights into maintaining order and security in a county jail, impacting the lives of inmates and the facility's overall functioning.

As a Sales Associate at Russell Do It Center Hardware Store, I gained valuable knowledge and experience in customer service and store operations. Here's a summary of my experience:Customer Service: I provided exceptional customer service by assisting customers, answering questions, and offering advice on products.Product Knowledge: I developed a comprehensive understanding of the store's range of hardware items, enabling me to guide customers effectively.Sales and Upselling: I skillfully matched customers with suitable products, driving sales and maximizing customer satisfaction.Inventory Management: I monitored stock levels, conducted inventory counts, and maintained a well-organized sales floor.Cash Handling: I proficiently processed transactions and ensured the accuracy and security of cash handling procedures.Product Demonstrations: I conducted demonstrations to educate customers and enhance their purchasing decisions.Customer Complaints and Returns: I resolved customer complaints and facilitated product returns, prioritizing customer satisfaction.Store Maintenance: I contributed to maintaining a clean and organized store environment.Knowledge Update: I actively participated in training sessions to stay informed about new products and industry trends.Teamwork and Collaboration: I collaborated effectively with colleagues to ensure exceptional customer service and a productive work environment.My experience as a Sales Associate at Russell Do It Center Hardware Store provided me with a deep understanding of customer service, sales strategies, and the hardware retail industry.