Developed and Implemented L&D Strategy: Spearheaded the creation of an initial learning and development strategy for Engineers.Training Needs Analysis: Conducted detailed analyses through surveys and workshops, identifying key learning priorities and aligning them with business goals.Introduced New Learning Platforms: Successfully implemented Udemy for Business, enhancing technical and soft skill development across the company.Stakeholder Collaboration: Worked closely with internal stakeholders to design and deliver targeted learning programmes, improving overall performance and productivity.Managed External Partnerships: Oversaw relationships with external learning partners, ensuring high-quality learning solutions and a positive ROI.

Duties and Responsibilities:• Revolutionised the onboarding process by designing an integrated apprenticeship and mentorship program, significantly improving employee engagement and personal development from day one.• Developed captivating training materials, incorporating assessments, quizzes, and practical exercises through digital platforms like Articulate Rise to diversify and enrich the learning experience.• Authored and led the Diversity, Equity and Inclusion strategy, instigating substantial, positive transformations within the corporate culture.• Transformed the initial induction protocol, enhancing the onboarding experience to boost engagement, awareness, and support for new hires.Accomplishments:• Enhanced employee onboarding, boosting retention rates by 30% within the first six months through strategic program improvements.• Pioneered and successfully established a novel position at Sponge, surpassing performance benchmarks and securing promotion from a previous role.

Duties and Responsibilities:• Masterfully managed multiple technologies and accounts project teams, delivering custom e-learning solutions and digital assets, utilising diverse tools to meet client-specific needs.• Directed a portfolio worth one million pounds, meticulously overseeing project scope, budgeting, and stakeholder relations, ensuring successful project completion with optimal risk mitigation.• Mentored junior project managers, guiding their professional development and career progression through strategic learning and development recommendations.• Enhanced operational efficiency by refining resource systems, documentation, and process workflows, optimising the project delivery process.Accomplishments:• Orchestrated a portfolio of 1 million pounds of bespoke software and content projects, ensuring deliverables were consistently met or surpassed client expectations.• Led a specialised team comprising instructional designers, developers, and QA specialists, enhancing project delivery processes to elevate efficiency and quality.• Mentored and developed Junior Project Managers from entry-level to full competency, significantly enhancing internal capabilities and leadership within the team.• Elevated company reputation by consistently achieving exceptional client satisfaction levels.

Duties and Responsibilities:•Orchestrated multiple project teams, successfully delivering tailored e-learning solutions ensuring high-quality educational technology integration.•Collaborated across private, public, charity, and educational sectors, managing diverse projects from VR and AR-enhanced HTML5 content to robust presales and final delivery processes.• Revolutionised content delivery methodologies within the business, optimising project workflows and partnering with commercial teams to enhance scoping and cost efficiency.• Spearheaded the formation of a Diversity, Equity, and Inclusion working group, initiating various programs that significantly enriched company culture and awareness.Accomplishments:• Spearheaded the complete project lifecycle for diverse initiatives, including e-learning, animation, and virtual reality, achieving a 90% client retention rate by fostering robust relationships and delivering tailored solutions.• Cultivated enduring partnerships with stakeholders across high street brands, oil firms, and global charities like the World Food Programme, adapting strategies to suit varied industry demands.• Boosted bespoke content profits by 35% by establishing a straightforward delivery process and introducing a successful paid add-on service for client-specific requests.• Developed PM talent across all levels, from recent graduates to senior managers, enhancing team capabilities and leadership depth before my departure.

Summary of role:Manage content projects, ensuring good communication between all team members and that projects are delivered on time, to budget and of an excellent quality. Confidently work with clients and support Learning Designers, Graphics Designers and Developers.

*To lead the implementation of all change management activities including the production of guidance, policies and protocols as required for identified projects*To oversee the development of service plans working alongside business leaders and provide information and data analysis to support service plans in line with the transformation agenda. *To lead the delivery of specific business improvement projects in line with identified change management programmes as part of the transformation agenda*To identify and manage associated risks and resources as part of the change management programme to agreed timescales and cost constraints. *To deliver and drive effective project management through the agreed governance structures, frameworks and procedures managing implementation and ongoing implications.*To proactively drive and implement recommended changes working with business leaders, identifying blockages and providing solutions. *To prepare reports for and give presentations to senior management teams, in respect of transition progress and recommendations for further actions to appropriate boards and committees *To research, consult, engage and be proactive in advising on developing legislation, regulation, new government policy and best practice from other service sectors.*To maintain and utilise up to date knowledge of local and national policy developments in relation to the adult care transformation agenda. *To develop and deliver communications, write and copy briefings and deliver training plans working with communications, human resources and organisational development to as part of change management and project implementation.*To provide a coaching and mentoring role to team managers on changes to processes, providing training and support as appropriate in the implementation of change plans.

To support the directorate in achieving its aims by providing a high level of project support. To be responsible for supporting project management aspects of collating monitoring, financial and evaluation information and updating records and progress against plans.To undertake audits, collate evidence of best practice of the market position and citizen needs and collate information on evidence-based services external to Nottingham. To support the development of a creative and dynamic market placeTo maintain good relationships with a broad network of stakeholders. To support the development of business plans with providers.

Management of staff over two City Council sites. Creating and managing processors to support the One Nottingham Plan 2020.

Managing Office staff at a City Council run centre that provides numerous services for Children and adults. Coordinating Staff, Apprentices, procurement, cash handling, financial monitoring and reporting of performance data to the Head of service. Running and coordinating projects throughout the local area to specific catchment audiences.

Head of the electrical department. Responsible for the marketing and promotion of the department as well as advising and assisting customers, stock-taking and replenishment. Managing the staff on the department, making sure we hit targets and training staff with a high level of product knowledge and marketing skills to help sell the products to the best of our ability.

Stock-taking, till work. Advising and assisting customers in the Menswear department aswell as helping to promote numerous services that Debenhams provide. This was a Parttime job to help support me throughout University.